Retail Service Specialist
3 weeks ago
Retail Service SpecialistThe Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply.Essential Job FunctionsLead store team members in providing excellent customer service to retail and professional customers.Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.Ensure telephone is answered according to company policy.Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.Ensure special orders and outside purchases are handled efficiently and according to procedure.Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.All other duties as assigned.Skills/Education/Knowledge/Experience/AbilitiesRequired:Strong communication skillsAbility to obtain RSS CertificationDesired:Retail sales experience, preferably in auto partsAutomotive systems and repair knowledgeASE CertificationFluency in multiple languages (Spanish is highly desired)Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
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Retail Training Specialist
1 week ago
Detroit, United States Premium Retail Services Full timeDescription and RequirementsA Retail Training Specialist is responsible for delivering training programs to field merchandisers to ensure consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands-on training and providing ongoing support to enhance the...
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Retail Training Specialist
4 hours ago
Detroit, United States Premium Retail Services Full timeRetail Training SpecialistA Retail Training Specialist is responsible for delivering training programs to field merchandisers to ensure consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands-on training and providing ongoing support to enhance the...
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Retail Service Specialist
3 weeks ago
Detroit, United States O'Reilly Automotive Full timeO'Reilly Automotive - 16444 Evergreen [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
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Retail Service Specialist
2 days ago
Detroit, United States O'Reilly Auto Parts Full timeRetail Service Specialist role at OReilly Auto Parts. Essential Job Functions Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels in the retail showroom, ensuring team members execute customer service programs such as Related Sales, Hi5, Rock the Call, Never Say No, Rock...
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Retail Training Specialist
1 week ago
Detroit, United States Acosta Group - Acosta Sales & Marketing Company Full timeDeliver comprehensive training programs and materials for field merchandisers, including manuals, presentations, and visual aids. Travel up to 75 miles within the assigned territory. Conduct on-site and virtual training sessions to educate field merc Training Specialist, Retail, Training, Specialist, Merchandiser
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Retail Sales Specialist
7 days ago
Detroit, United States TAMKO Building Products Full timeTAMKO is seeking Retail Sales Specialists to be based remotely in Chicago, Detroit and St. Louis. The Retail Sales Specialist drives TAMKO’s growth in the retail roofing market by managing key partnerships with major big-box retailers and building strong engagement among local contractors. This role combines strategic account management, field training,...
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Retail Training Specialist
3 weeks ago
Detroit, United States Acosta Full timeRetail Training Specialist General Information Company: PRE-US Location: DETROIT, Michigan, 48226 Ref #: 78836 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Range Minimum: $ 15.00 Range Maximum: $ 15.00 Function: Merchandising Employment Duration: Part-time Description and Requirements A Retail Training Specialist is...
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Order Fulfillment Specialist
4 weeks ago
Detroit, United States Dacut Full timeOrder Fulfillment Specialist - Cannabis Retail 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. WHERE ACCURACY MEETS EXCELLENCE Are you highly organized, detail-oriented, and passionate about delivering outstanding customer experiences? Were looking for an Order Fulfillment Specialist to join our...
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Order Fulfillment Specialist
2 weeks ago
Detroit, United States Dacut Full timeOrder Fulfillment Specialist - Cannabis Retail Join to apply for the Order Fulfillment Specialist - Cannabis Retail role at DACUT. Are you highly organized, detail-oriented, and passionate about delivering outstanding customer experiences? Key Responsibilities Pick, pack, and prepare customer orders in compliance with state and company regulations. Maintain...
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Inventory Specialist
1 week ago
Detroit, United States Dacut Full timeWHERE PRECISION MEETS COMPLIANCEInventory Specialist - Cannabis RetailThis is not an entry-level role.We are seeking an experienced Inventory Specialist with a strong background in highly regulated inventory environments to join our cannabis retail operation in Detroit. This role is ideal for someone who has managed controlled, audited, or compliance-heavy...
