Desktop Engineer

Our client is seeking a Full-Time Desktop to support US based LNG export facility and service the global demand for North American natural gas. This Louisiana-based position will support the long-term development of clean and reliable North American energy supplies.

Responsibilities:

• Provide support for Mac workstations with at least 4 years of experience.
• Offer support for mobile devices, drawing on 4 years of experience.
• Administer Office 365 applications including Desktop Apps, SharePoint, OneDrive, Teams, and Exchange.
• Understand and support conference room audiovisual (AV) systems.
• Handle patching and application deployment using SCCM or other MDM tools like InTune, JAMF, or Desktop Central.
• Provide support to executive end users.
• Manage and deploy IT desktop assets.
• Address and resolve daily support tickets.
• Document new and existing IT processes.
• Enjoy working with end users and troubleshooting desktop issues.
• Ability to lift up to 25 lbs.
• Be able to climb stairs and walk considerable distances outdoors.

Qualifications:

• Bachelor's or Associate's degree in Computer or Information Sciences.
• Apple Certified Support Professional (ACSP) certification.
• Over 4 years of experience supporting mobile devices.
• More than 4 years of experience in Apple user environments.
• Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) certifications are a plus.
• General knowledge of Azure Active Directory or experience with On-Premises Active Directory.
• JAMF certification is a plus.
• Excellent communication skills.
• Strong problem-solving skills.
• Proficiency in Office 365.
• Skills in Teams meetings and audiovisual (AV) support.
  

Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.

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