【ビザサポート可能！】Sr. Network Operation Engineer

1 week ago

Plano, United States QUICK USA, Inc. Full time

日本からの応募歓迎！ビザサポート可能！

テキサス州ダラスにある日系IT企業から、社内ITインフラ（ネットワーク・サーバー）ポジションの募集です。


Position

Sr. Network Operation Engineer – Service Delivery Management (Bilingual Japanese)


Summary

Sr. Network Operation Engineer (Bilingual Japanese) will need to manage all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute. The Sr. Network Operation Engineer must have rich experience managing enterprise networks, architecture design, implementation, migration, and operation management, which may involve the following technologies: LAN, WAN, Wireless, Network Security, Audio Visual, Voice systems, Server/Storage/Backup systems, etc.

This position requires supporting 24x7x365 network operation service management and may need to join the team on various shifts including holidays, weekends, and evenings in case of severe network incidents. The Sr. Network Operation Engineer is also expected to manage customer relationships including contracts and service level agreements and is responsible for building and maintaining relationships with key customers. This position will provide leadership, guidance, and direction to leads, network operation support staff members, and be the escalation point for customer inquiries, and provide high quality customer support.


Essential Duties

• Ensure that all service deliverables are clearly defined and communicated internally and externally.

• Serve as an escalation point to resolve network operation issues and coordinate resolution of high impact issues.

• Take over network operation supports fully from network implementation team after the cutover/change of new network environment.

• Take ownership of network service delivery and be responsible for providing excellent network operation services to customers and achieving the organization's goals.

• Review service level reports to identify service exceptions, failures, gaps, trends and recommend medium to long term solutions.

• Coordinate service delivery functions with operational activities, resources, and processes that provide support for troubleshooting, maintenance, provisioning, and technical assistance.

• Have the authority to make quick decisions to resolve customer issues and work with various teams to identify issues and implement measures from a network service delivery perspective.

• Create trouble report and route cause analysis in the event of major outages.

• Leads defined and regular reporting sessions to meet performance targets.

• Responsible for providing a reporting support platform for services that enhance customer operations.

• Keep management informed of project progress and problems, particularly as needed to change in schedule, resources, and scopes.

• Maintain a positive working environment. Maintain and encourage high ethical and moral standards among the team members.

• Works closely with the users and technology workstreams to identify requirements.

• Prepares cost estimates for staff resources, vendors, consultants, hardware, and service costs (i.e. WAN, Internet, voice circuits, etc.)

• Manage issues, risks, change controls, and status reporting.

• Communicates project status regularly to the management and project stakeholders.

• Provide decision support for project sponsors, decision-makers, and stakeholders involved in network operation management.


Working Hours, Working style

9:00-18:00, Hybrid


Woking Location

Plano, TX


Salary/Benefit

70-110K


Qualifications

• Japanese/English bilingual

• 7+ years of hands-on work within large-scale enterprise networking environments.

•Fundamentals of Networking and demonstrated experience supporting large-scale enterprise network environments.

• Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)

• Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.), Switching topologies on both Wired/Wireless networks, and Cloud/Virtual networking. (CCNP Level)

•Ability to interface with business areas and effectively translate business needs into technology-based business solutions.

• Strong customer service orientation.

• Having strong passion to improve technical/non-technical knowledge/skills in order to fulfill customers’ expectations.

• Strong leadership, coaching, behavioral reinforcement

• Strong organization and analytic skills

• Excellent problem-solving skills

• Strong collaboration and relationship management skills

• Excellent Microsoft Office skills, including the products and web-based business applications.

  • 【ビザサポート可能！】Sr. Network Operation Engineer

    2 weeks ago

    Plano, United States QUICK USA, Inc. Full time

    日本からの応募歓迎！ビザサポート可能！テキサス州ダラスにある日系IT企業から、社内ITインフラ（ネットワーク・サーバー）ポジションの募集です。PositionSr. Network Operation Engineer – Service Delivery Management (Bilingual Japanese)SummarySr. Network Operation Engineer (Bilingual Japanese) will...

  • Sr. Network Engineer

    4 weeks ago

    Plano, United States Diverse Lynx Full time

    Role Description: Sr. Network Engineer Network security Competencies: EIS : Network Engineer, CNS_Network Security_Cisco Experience (Years): 6-8 Essential Skills: Sr. Network Engineer Network security Desirable Skills: Sr. Network Engineer Network security United States Plano, TX Diverse Lynx LLC is an Equal Employment Opportunity employer. All...

  • Sr. Network Engineer

    3 weeks ago

    Plano, United States Diverse Lynx Full time

    Role Description: Sr. Network Engineer Network security Competencies: EIS : Network Engineer, CNS_Network Security_Cisco Experience (Years): 6-8 Essential Skills: Sr. Network Engineer Network security Desirable Skills: Sr. Network Engineer Network security United States Plano, TX Diverse Lynx LLC is an Equal Employment Opportunity employer. All...

  • Sr. Network Engineer

    1 week ago

    Plano, Texas, United States Diverse Lynx Full time

    Role Description: Sr. Network Engineer Network security Competencies:EIS :Network Engineer, CNS_Network Security_CiscoExperience (Years): 6-8Essential Skills: Sr.Network Engineer Network securityDesirable Skills:Sr. Network Engineer Network security United StatesPlano, TX Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants...

  • Sr. Network Operation Engineer

    4 weeks ago

    Plano, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are looking for a Japanese-English bilingual Sr. Network Operation Engineer who can manage all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute. · Client (type/ industry) : Computer and Network Security · Working...

  • Sr. Network Operation Engineer

    1 month ago

    Plano, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are looking for a Japanese-English bilingual Sr. Network Operation Engineer who can manage all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute. · Client (type/ industry) : Computer and Network Security · Working...

  • Sr. Network Operation Engineer

    3 weeks ago

    Plano, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are looking for a Japanese-English bilingual Sr. Network Operation Engineer who can manage all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute. · Client (type/ industry) : Computer and Network Security · Working...

  • Sr. Network Operation Engineer

    4 days ago

    Plano, United States Resource Informatics Group, Inc Full time

    Role- Sr. Network Operation Engineer (Bilingual Japanese)**Location- Plano, TXDuration- Long TermFTE OPPORTUNITY Japanese/English bilingual7+ years of hands-on work within large-scale enterprise networking environments.Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)Good level understanding of...

  • Sr. Network Operation Engineer

    5 days ago

    Plano, United States Resource Informatics Group, Inc Full time

    Role- Sr. Network Operation Engineer (Bilingual Japanese)**Location- Plano, TXDuration- Long TermFTE OPPORTUNITY Japanese/English bilingual7+ years of hands-on work within large-scale enterprise networking environments.Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)Good level understanding of...

  • Sr. Network Operation Engineer

    3 weeks ago

    Plano, United States Toyota Tsusho Systems US, Inc. Full time

    BILINIGUAL IN JAPANESE- FLUENT/NATIVE PROFICIENCY REQUIREDHYBRID-PLANO, TXFounded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a global technology company that develops and provides cybersecurity and technology services, and builds solutions focused on defending critical networks. Based in Plano, Texas TTS-US, a Toyota group company, has rapidly...

  • Sr. Network Operation Engineer

    1 month ago

    Plano, United States Toyota Tsusho Systems US, Inc. Full time

    BILINIGUAL IN JAPANESE- FLUENT/NATIVE PROFICIENCY REQUIREDHYBRID-PLANO, TXFounded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a global technology company that develops and provides cybersecurity and technology services, and builds solutions focused on defending critical networks. Based in Plano, Texas TTS-US, a Toyota group company, has rapidly...

  • Sr. Network Operation Engineer

    4 weeks ago

    Plano, United States Toyota Tsusho Systems US, Inc. Full time

    BILINIGUAL IN JAPANESE- FLUENT/NATIVE PROFICIENCY REQUIREDHYBRID-PLANO, TXFounded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a global technology company that develops and provides cybersecurity and technology services, and builds solutions focused on defending critical networks. Based in Plano, Texas TTS-US, a Toyota group company, has rapidly...

  • Sr. Network Operation Engineer

    3 weeks ago

    Plano, United States Toyota Tsusho Systems US, Inc. Full time

    BILINIGUAL IN JAPANESE- FLUENT/NATIVE PROFICIENCY REQUIREDHYBRID-PLANO, TXFounded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a global technology company that develops and provides cybersecurity and technology services, and builds solutions focused on defending critical networks. Based in Plano, Texas TTS-US, a Toyota group company, has rapidly...

  • Senior Network Operation Engineer

    3 weeks ago

    Plano, United States CrossTech Consulting Group, Inc. Full time

    CrossTech is seeking a Sr. Network Operation Engineer - Service Delivery Management (Bilingual Japanese fluency required) to support our manufacturing client; this is a hyrbrid, direct hire position with the client. Sr. Network Operation Engineer (Bilingual Japanese) will need to manage all aspects of the network operations including vendors and partners to...

  • Network Operation Engineer

    3 weeks ago

    Plano, United States RightStaff, Inc. Full time

    Job DescriptionJob DescriptionJapanese/English bilingual7+ years of hands-on work within large-scale enterprise networking environments.Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.),...

  • Network Operation Engineer

    2 months ago

    Plano, United States RightStaff, Inc. Full time

    Job DescriptionJob DescriptionJapanese/English bilingual7+ years of hands-on work within large-scale enterprise networking environments.Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.),...

  • Network Operation Engineer

    2 months ago

    Plano, United States RightStaff, Inc. Full time

    Job DescriptionJob DescriptionJapanese/English bilingual7+ years of hands-on work within large-scale enterprise networking environments.Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level)Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.),...

  • Sr. Network Engineer

    4 days ago

    Plano, United States Levi Ray & Shoup Inc Full time

    Primary responsibilities include all planning, design, implementation, optimization and maintenance of the network Will form and follow a standards-based architecture and design philosophy to assure the overall health, security and scalability of the Network Engineer, Engineer, Network, Network Architect, Communications, Business

  • Ip Network Engineer

    1 week ago

    Plano, Texas, United States TEKsystems Full time

    Join Our Team as a Skilled Sr. Level Network Engineer!Review network designs and develop optimization or migration plans for Layer 3 routing/switchingEnsure efficient implementation of services within the networkSeeking an Ethernet/IP/Routing-Switch Specialist proficient in IP Engineering at the Layer 3 network routing tableRequired skills: Network...

  • Sr. Network Engineer

    3 weeks ago

    Plano, United States O'Neil Digital Solutions Full time

    Job DescriptionJob DescriptionO'Neil Digital Solutions is currently seeking a Senior Network Engineer based out of Plano, TX. As a Senior Engineer, you will require a technical network visibility SME to perform analysis for campus and data center network and knowledge of current network technologies including but not limited to Routing, Switching, Load...