Senior Director of Product, Provider Experience

Senior Director Of ProductDatavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.About the RoleWe are seeking a Senior Director of Product to lead the Provider Experience Zoneowning the strategy, vision, and execution of a cohesive, scalable, and intuitive product experience for providers across the Datavant ecosystem. This leader will combine deep SaaS product expertise with a passion for delivering exceptional user experiences in healthcare. They will define the long-term product direction, ensure seamless coordination with Commercial and Operations teams, and translate product innovation into measurable customer value and business impact. The ideal candidate combines product strategy and execution depth with a strong user empathyleading teams that design elegant solutions to complex, high-stakes problems.Key ResponsibilitiesProduct Vision & StrategyDefine and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizationsDevelop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilitiesIdentify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolioCross-Functional LeadershipPartner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launchesWork hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scaleensuring operational readiness, workflow efficiency, and high-quality executionCollaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiencesBusiness Impact & KPI OwnershipOwn and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performanceConnect product decisions to measurable business outcomes, telling a clear "impact story" to leadership and stakeholdersLeverage data, insights, and customer feedback to drive prioritization and refine the product strategyCustomer & User AdvocacyChampion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain pointsBuild strong relationships with customers and users to continuously inform product directionLead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvementsProduct Delivery & Team LeadershipLead, mentor, and grow a high-performing team of Product Managers and UX expertsEstablish disciplined product operating rhythmsroadmap planning, cross-functional reviews, experimentation, and structured executionEnsure products are delivered on time, with high quality, and with a clear path to operational and commercial successQualificationsExperience10+ years in Product Management, including 5+ years leading SaaS product teamsDemonstrated success defining and executing multi-product or platform strategiesDeep understanding of user experience and customer-centric design principlesProven ability to collaborate cross-functionally in fast-moving, high-growth organizationsStrong communication and storytelling skillsable to inspire teams and influence senior stakeholdersExperience working in healthcare, health tech, or other regulated SaaS environments is strongly preferredWhat You'll BringA product mindset grounded in user empathy and business impactExperience shaping integrated, SaaS-grade product experiences that delight users and scale across complex systemsA bias for collaboration and clarityaligning teams and customers around shared goalsPassion for improving the day-to-day experience of healthcare providers and the patients they serveDatavant is committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.