Major & Strategic Account Executive - Customer Success Advisor

6 days ago

Carson City, United States Nevada Staffing Full time

Customer Success AdvisorPermanent remote role. Candidate can be located anywhere in the U.S. The Customer Success Advisor is responsible for building and maintaining post sales strategic relationships with Enablon assigned accounts. This role will serve as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities include:Providing advice and guidance as the Enablon subject matter expert to ensure successful ongoing usage and adoption of the Enablon platform.Providing technical acumen to fluently discuss product, subject matter domain, best practices, and strategies to achieve results.Functioning as a frontline technical resource for Enterprise Account Managers and formal/informal customer questions.Developing key relationships in an account to diversify client contact touch points and interaction frequency.Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues.Acting as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution.Serving as the account first line of defense to mitigate issues and prevent troubled customer situations from arising, raising company awareness immediately to avoid deterioration of the account relationship, user satisfaction, or sales opportunities.Leading coordination efforts between clients and internal teams to ensure seamless service delivery.Regularly assessing customer satisfaction and implementing improvements.Skills:Industry Domain: Experience within the EHS industry requiredAdvanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or professional service environmentsStrategic Data Analysis: Ability to perform comprehensive data analysis.Effective Presentation: Expertise in delivering persuasive presentations.Integrated Coordination: Skill in facilitating collaboration across multiple teams in a matrixed environmentAdvanced Sales Knowledge: Deep understanding of sales methodologies and practices.Complex Issue Resolution: Proficiency in addressing and resolving intricate client issues while providing consistent and high levels of customer satisfaction and retentionTravel Requirements:10-40% percent travel required depending on quarterly cycles & customer needsApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.EQUAL EMPLOYMENT OPPORTUNITYWolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • Customer Success Advisor

    3 days ago

    Carson City, United States Nevada Staffing Full time

    Customer Success AdvisorThe Customer Success (CS) Presales team supports the Direct Sales Organization in maximizing Annual Recurring Revenue (ARR) while ensuring a smooth path to a successful implementation led by the CS Delivery organization. CS Advisors provide product, implementation, and industry thought leadership during the sales cycle by identifying...

  • Strategic Account Executive

    3 days ago

    Carson City, United States Nevada Staffing Full time

    Strategic Account ExecutivePagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new...

  • Strategic Account Manager, Major Accounts

    4 weeks ago

    Carson City, United States Clarivate Analytics US LLC Full time

    As a Strategic Account Executive, you will be tasked with securing, building and developing partnerships with Clarivate's most important Global Clients in the biggest and most important markets. Successful candidates will have an active network of key stakeholders within Clinical, Marketing, Access & Commercial teams and employ consultative sales skills to...

  • Strategic Account Manager, Major Accounts

    4 weeks ago

    Carson City, United States Clarivate Analytics US LLC Full time

    As a Strategic Account Executive, you will be tasked with securing, building and developing partnerships with Clarivate's most important Global Clients in the biggest and most important markets. Successful candidates will have an active network of key stakeholders within Clinical, Marketing, Access & Commercial teams and employ consultative sales skills to...

  • CUSTOMER SUCCESS EXECUTIVE

    7 days ago

    Carson City, United States Nevada Staffing Full time

    Customer Success ExecutiveLumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the...

  • Senior Customer Success Manager

    7 days ago

    Carson City, Nevada, United States Socure Full time

    Why Socure?At Socure, we're on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by...

  • Customer Success Advisor

    4 days ago

    Carson City, NV, United States Oracle Full time

    Job Description NOTE THE FOLLOWING PRIOR TO APPLYING: The following Oracle US Hub locations are STRONGLY PREFERRED: Denver, Chicago, Nashville, Austen, Boston as well as Toronto hub in Canada This is a flex role with selected candidates IN OFFICE 2-3 days each week Travel is approximately 25% Role Overview The Customer Success (CS) Presales team...

  • Senior Remote Customer Success Advisor

    1 day ago

    Oklahoma City, United States The Blue Haven Life Full time

    Job DescriptionAs a Senior Customer Success Advisor, you will provide consultative support to clients seeking long-term financial protection solutions. This position involves guiding clients end-to-end — from their initial inquiry through education, plan selection, and ongoing support. You will analyze goals, recommend tailored solutions, ensure...

  • Manager, Customer Success

    4 weeks ago

    Carson City, United States Nevada Staffing Full time

    Job Opportunity: Manager, Customer Success & Account Management ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provides an...

  • Customer Success Executive Director

    2 weeks ago

    Jersey City, New Jersey, United States JPMorganChase Full time

    Description Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. As a Customer Success Director within JPMC's Central Infrastructure Platforms team, you will lead efforts to enhance the impact of the Customer Success team. You...