Facilities Technician

6 days ago


Somerville, United States Raso360 Full time

Facilities Technician


Job Description



Qualifications:

  • Associate degree, Trade School or equivalent with at least 2 years' experience in general maintenance and mailroom functions.
  • Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.).
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment with strong problem-solving abilities and attention to detail.
  • Experience with Microsoft Office Suites.
  • Experience in shipping and receiving.
  • Must be onsite daily (Monday – Friday 7am – 3:30pm).
  • Lifting up to 50 lbs. required.


Responsibilities:

  • The Facilities Technician plays a vital role in supporting daily maintenance, facility requests, and mailroom operations at the Regional Headquarters. Reporting to the Senior Manager Central Services, this position is responsible for a wide range of office maintenance and mailroom tasks, ensuring efficient service delivery and seamless facility operations. The role requires ongoing collaboration and team support, all while maintaining a high standard of customer service.
  • Respond promptly to and manage facilities requests using the internal work order system.
  • Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance.
  • Working closely with the Senior Manager to support building management for any landlord repairs, service and needs that arise.
  • Provide first-class support to internal teams, visitors and vendors while addressing requests in a timely and professional manner.
  • Act as a point of contact for any facility-related concerns, ensuring high levels of customer satisfaction.
  • Conduct daily walkthroughs of building to identify and action any issues, opportunities for improved operation and service excellence.
  • Support department and company-wide events, meetings, and trainings with set up, take down and furniture coordination.
  • Oversee and coordinate with external or service providers as needed for facilities related needs.
  • Act as a Safety Captain during emergencies and evacuations.
  • Order and maintain core office supplies including facilities related items.
  • Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages.



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