Desktop Support Analyst

1 week ago

Pittsburgh, United States eNGINE Full time

eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.


eNGINE is hiring a Desktop Support Analyst who will be responsible for diagnosing and resolving technical issues, assisting with hardware and software installations, and ensuring the smooth overall operation of our IT systems. This is a full-time onsite role. Experience with Microsoft Intune and Autopilot is required for this role.


Primary Responsibilities:

  • Offer timely and effective technical support to on-site employees, addressing hardware, software, and network-related issues.
  • Provide remote technical support to a global employee base through phone, email, and remote desktop tools, ensuring minimal downtime and disruptions.
  • Generate metrics and status reports for management; Develop and revise team documentation, procedures, and processes.
  • Work with cloud-based resources such as Microsoft Intune and Windows Autopilot to streamline configuration processes.
  • Assign and manage tasks within the team to ensure top-tier customer service.
  • Diagnose and resolve hardware and software problems for desktops, laptops, printers, and other peripherals.
  • Assist in the installation, configuration, and maintenance of computer hardware, operating systems, and software applications.
  • Evaluate and advise on hardware and software standardization.
  • Offer guidance and training to employees on utilizing IT resources, software applications, and security best practices.
  • Maintain an accurate inventory of IT assets, including computers, peripherals, and software licenses.
  • Create and update technical documentation, user manuals, and knowledge base articles to facilitate efficient issue resolution.


Apply now to see how eNGINE can make a difference in your career


No C2C or sponsorship is available for this role.

  • Desktop Support Analyst

    2 days ago

    Pittsburgh, United States eNGINE Full time

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging...

  • Desktop Support Analyst

    1 week ago

    Pittsburgh, United States eNGINE Full time

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging...

  • Desktop Support Analyst

    1 week ago

    Pittsburgh, Pennsylvania, United States NTT DATA Full time

    Req ID:282795NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Analyst to join our team in fort washington, Pennsylvania (US-PA), United States (US).NTT DATA is...

  • Customer Support Engineer

    3 days ago

    Pittsburgh, United States Desktop Metal Full time

    **Customer Support Engineer - Pittsburgh, PA** at Desktop Metal Pittsburgh, PA Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware,...

  • Desktop Support

    2 months ago

    Pittsburgh, United States Diverse Lynx Full time

    Job Title: Desktop support Duration: Long Term Job Location: Pittsburgh, PA Windows Virtual Desktop Desktop support Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence...

  • Desktop Support

    3 weeks ago

    Pittsburgh, United States LanceSoft Full time

    Job Title - Desktop Support  Location - Pittsburgh, PA  Duration - 12+ Months  Job Description: Provide Support Of All Desktop Personal Computers And Related Equipment And To Ensure That All Employees Have The Appropriate Tools To Perform Their Job Function And That These Tools Are Kept In Working Order And, Where Necessary, Repaired With The...

  • Desktop Support

    1 week ago

    Pittsburgh, Pennsylvania, United States LanceSoft Full time

    Job Title - Desktop Support Location - Pittsburgh, PA Duration - 12+ Months Job Description:Provide Support Of All Desktop Personal Computers And Related Equipment And To Ensure That All Employees Have The Appropriate Tools To Perform Their Job Function And That These Tools Are Kept In Working Order And, Where Necessary, Repaired With The Minimum Of User...

  • Desktop Support I

    7 days ago

    Pittsburgh, Pennsylvania, United States Tech Providers, Inc. Full time

    Job Title: Desktop Support IDuration: 12+ Months Location: Pittsburgh PA 15203 [Onsite] Job Description: PROVIDE SUPPORT OF ALL DESKTOP PERSONAL COMPUTERS AND RELATED EQUIPMENT AND TO ENSURE THAT ALL EMPLOYEES HAVE THE APPROPRIATE TOOLS TO PERFORM THEIR JOB FUNCTION AND THAT THESE TOOLS ARE KEPT IN WORKING ORDER AND, WHERE NECESSARY, REPAIRED WITH THE...

  • Desktop Support Specialist

    1 week ago

    Pittsburgh, United States All Lines Technology Full time

    All Lines Technology has an immediate opening for a Desktop Support Specialist in Pittsburgh! This person is responsible for providing Tier 2 management and support of devices. In addition, the Desktop Support Specialist is responsible for providing level 2 troubleshooting and warranty support to all stakeholders. This includes but is not limited to managing...

  • Desktop Support Specialist

    2 weeks ago

    Pittsburgh, United States All Lines Technology Full time

    Job DescriptionJob DescriptionAll Lines Technology has an immediate opening for a Desktop Support Specialist in Pittsburgh! This person is responsible for providing Tier 2 management and support of devices. In addition, the Desktop Support Specialist is responsible for providing level 2 troubleshooting and warranty support to all stakeholders. This includes...

  • site it support analyst

    7 days ago

    Pittsburgh, Pennsylvania, United States Randstad Full time

    Site IT Support AnalystWe are looking for a Site IT Support Analyst to join our team in Pittsburgh, Pennsylvania. If you have at least 2 years of experience in Desktop Support and are passionate about providing excellent customer service, this could be the perfect opportunity for you. Take the chance to work in an enterprise organization where your skills...

  • Desktop Support Technician

    1 month ago

    Pittsburgh, United States LanceSoft Full time

    Provide support of all desktop personal computers and related equipment and to ensure that all employees have the appropriate tools to perform their job function and that these tools are kept in working order and, where necessary, repaired with the minimum of user disruption. Hands on position - will be meeting face to face with end users. The job...

  • Desktop Support Technician

    1 month ago

    Pittsburgh, United States LanceSoft, Inc. Full time

    Provide support of all desktop personal computers and related equipment and to ensure that all employees have the appropriate tools to perform their job function and that these tools are kept in working order and, where necessary, repaired with the minimum of user disruption. Hands on position - will be meeting face to face with end users. The job...

  • Desktop Support Technician

    1 month ago

    Pittsburgh, United States LanceSoft, Inc. Full time

    Provide support of all desktop personal computers and related equipment and to ensure that all employees have the appropriate tools to perform their job function and that these tools are kept in working order and, where necessary, repaired with the minimum of user disruption. Hands on position - will be meeting face to face with end users. The job...

  • IT Desktop Support Technician

    2 weeks ago

    Pittsburgh, United States CareerBuilder Full time

    IT Desktop Support Technician About Krystal Bio: At Krystal Biotech, Inc., we bring together the brightest and most eager minds to relentlessly pursue the discovery, development and commercialization of gene delivery medicines for patients with serious and life-threatening genetic diseases. Founded in 2016, Krystal is a leader in gene therapy. Krystal...

  • IT Desktop Support Technician

    4 weeks ago

    Pittsburgh, United States Krystal Biotech Full time

    Job DescriptionJob DescriptionIT Desktop Support TechnicianAbout Krystal Bio:At Krystal Biotech, Inc., we bring together the brightest and most eager minds to relentlessly pursue the discovery, development and commercialization of gene delivery medicines for patients with serious and life-threatening genetic diseases. Founded in 2016, Krystal is a leader in...

  • IT Desktop Support Technician

    3 weeks ago

    Pittsburgh, United States Krystal Biotech Full time

    Job DescriptionJob DescriptionIT Desktop Support TechnicianAbout Krystal Bio:At Krystal Biotech, Inc., we bring together the brightest and most eager minds to relentlessly pursue the discovery, development and commercialization of gene delivery medicines for patients with serious and life-threatening genetic diseases. Founded in 2016, Krystal is a leader in...

  • IT Desktop Support Technician

    2 weeks ago

    Pittsburgh, United States Krystal Biotech Full time

    Job DescriptionJob DescriptionIT Desktop Support TechnicianAbout Krystal Bio:At Krystal Biotech, Inc., we bring together the brightest and most eager minds to relentlessly pursue the discovery, development and commercialization of gene delivery medicines for patients with serious and life-threatening genetic diseases. Founded in 2016, Krystal is a leader in...

  • Application Support Analyst

    1 week ago

    Pittsburgh, United States IntePros Full time

    Job Summary: IntePros is seeking an Application Support Analyst to provide application support for information protection technologies under the direction of Technology Production Services Management. The incumbent will be responsible for debugging, installing, monitoring, and troubleshooting production systems, functioning as 1st and 2nd level support on...

  • Application Support Analyst

    1 week ago

    Pittsburgh, United States IntePros Full time

    Job Summary: IntePros is seeking an Application Support Analyst to provide application support for information protection technologies under the direction of Technology Production Services Management. The incumbent will be responsible for debugging, installing, monitoring, and troubleshooting production systems, functioning as 1st and 2nd level support on...