Sr. Customer Support Specialist
3 weeks ago
Sr. Customer Support SpecialistGCG is seeking a Sr. Customer Support Specialist to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality industrial automation products and services. As a member of our Customer Support team, you'll play a key part in supporting both our customers and our inside and outside sales teams. By fielding customer inquiries through our ticketing system, entering quotes and orders into our ERP system, sourcing product availability and pricing, and responding to customers in a timely manner, you'll help ensure smooth, accurate transactions and a seamless customer experience. Your work helps our sales teams stay focused on solving problems and growing relationshipswhile giving customers the timely support they rely on to keep their operations moving Hours: 8:00am-5:00pm Mon-Fri Location: Cranberry Twp, PA Pay Rate: Starting at $25.00/HR + full benefitsWhat You'll DoOnboard new customers and manage daily entry of detailed wire and cable orders according to customer specifications Enter quotes into the ERP system Respond to all account manager and customer inquiries with a sense of urgency and first contact resolution Runs order reports and communicate with customers to manage appropriate expectations and proactively resolve problems Actively participate in opportunities to improve individual knowledge of the company, products, and systems Proactively collaborate with other team members to provide support and share information to ensure daily tasks are completed and both customer and business needs are achieved Work toward and contributes to the success of all individual and team goals/metrics Support phone coverage as needed Perform other dutiesWhat You'll Bring4+ years of Customer Service or Sales Support experience; previous experience with distribution or manufacturing preferred but not required Previous experience with ticketing systems and ERP systems strongly preferred Proficiency with the Microsoft Office suite Ability to work effectively under pressure in a deadline driven environment Professional verbal and written communication and listening skills Ability to communicate with a diverse population of people Ability to work in a team environment Ability to think critically and analyze issues based on dataWhat We OfferCompetitive hourly pay Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more PTO plan with company paid holidays 401K with employer contribution An employee-centric company that values and truly appreciates our most important asset: YouAbout GCG AFSGCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experiencemarked by responsiveness, reliability, and personalized servicesets us apart as the supplier of choice in the industry.
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Sr. Specialist, Procurement
3 weeks ago
Cranberry Township, United States Giant Eagle Full timeSr. Specialist, Procurement & AllocationAs a Sr. Specialist, Procurement & Allocation you will perform duties related to procuring product and allocating outbound to retail. You will manage our Fixed Replenishment program, oversee our Cross Dock, SPTS and Non-compliance programs, and execute inter-company transfers and donations.Job ResponsibilitiesMonitor...
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Sr. Customer Support Specialist
6 hours ago
Cranberry Twp, PA, United States GOGcG Full timeOverviewGCG is seeking a Sr. Customer Support Specialist to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality industrial automation products and services. As a member of our Customer Support team, you'll play a key part in supporting both our customers and our inside and...
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Sr. Engineering Project Specialist/Manager
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Cranberry Township, United States MSA, The Safety Company Full timeOverview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose‑driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We...
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Store Customer Service Specialist
3 weeks ago
Cranberry Township, United States Sherwin Williams Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Sr Lead Specialist, Quality
1 week ago
Cranberry Township, PA, United States Laveer Engineering Full timeRequisition Number: 28295Company: Westinghouse Electric CoLocation:Cranberry Township, USAre you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified...
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Store Customer Service Specialist
3 weeks ago
Cranberry Township, United States Pennsylvania Staffing Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer service specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer service specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 days ago
Cranberry Township, United States Pennsylvania Staffing Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer service specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer service specialists are also expected to promptly resolve any...
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Retail Customer Service Specialist
2 weeks ago
Cranberry Township, United States Dick's Sporting Goods Full timeCustomer Service SpecialistAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you...
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Customer Support Specialist
1 week ago
Cranberry Twp, PA, United States Fsi Full timeThe best CMMS for healthcare maintenance professionals. Customer Support Specialist About Us: At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance...
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Customer Support Specialist
1 week ago
Cranberry Twp, PA, United States Fsi Full timeThe best CMMS for healthcare maintenance professionals. Customer Support Specialist About Us: At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance...
