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Member Services Representative Closer

1 month ago

Hattiesburg, United States Crunch Full time

Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services Representative. We are seeking individuals who are positive, energetic, people-oriented and who have an enthusiastic passion to help others find their path to health and wellness.Team Member Benefits:Complimentary Peak Results Gym MembershipCustomer Service & Service Delivery Training specific to Crunch FranchisesAccess to cross-train into other positions (group fitness instructor, personal trainer, management training)Position Requirements:Must have open availability for early morning and midday shiftsFluent in English (bilingual in Vietnamese or Spanish is a bonus)Proficient reading and writing skillsComputer SkillsCurrent CPR AED certificationSpecial Skills:Energetic and engaging personalityPassion to help other people achieve and maintain health & fitness goalsStrong verbal communication & customer service skillsKey Responsibilities:Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphereCheck-in and greet all members & guests with a smile and friendly serviceFacilitate guided tours and present amenity offerings to prospective membersExecute membership sales to meet established sales goals and commission percentagesPromote products, services, and special events on a consistent basisOperate Point-of-Sale system and be proficient in onsite technologyKnow club facility, services, and schedulesMaintain a clean and organized work area and fitness floorMaintain and uphold company policies and proceduresMaintain a professional disposition at all times Learn More