Channel Operations Manager

2 weeks ago

Independence, United States Ohio Staffing Full time

Channel Operations ManagerOur mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with KeyfactorWe're looking for a Channel Operations Manager who wants to build and scale the systems, processes, and data that power Keyfactor's global channel motion. The Channel Operations Manager is responsible for managing, optimizing, and improving the systems, processes, and data that support Keyfactor's global channel go-to-market motions. This role is part of the RevOps organization (Business Transformation) and focuses on operational excellence rather than direct partner engagement. The person in this role will own the day-to-day administration and enhancement of the Partner Portal, maintain data quality for partner program operations, ensure channel-related CRM processes are functioning effectively, and support reporting needs for channel leadership. Acting as a critical operational resource, the Channel Operations Manager collaborates closely with CAMs, Operations, Finance, and Business Analytics to drive scalable, efficient processes and high-quality data that enable informed business decisions. This is a global role, working with US, EMEA, and APAC teams. Applicants must hold US citizenship or US permanent resident status.Job ResponsibilitiesPartner Portal Operations & OptimizationCross-Functional CollaborationChannel Process OptimizationCRM & Systems Management (Salesforce & Related Tools)

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