Rental Sales Representative

3 weeks ago

Columbia, United States Ryder Full time

Rental Sales RepresentativeThe Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.Essential FunctionsSales & Marketing: Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business unit's marketing plan Maintain current accurate data within the company's marketing database Maximize rate opportunities within the market place Responsible for generating rental, lease and used vehicle sales leads Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand Meet overall Ryder market share by successfully executing the sales and marketing initiativesOperations & Asset Management: Responsible for the overall profitably, operations and asset management of a rental location Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction Maintain compliance with company, local, state, federal and other regulatory agencies Complete understanding of marketplace conditions in order to maximize utilization of the rental fleetCustomer: Drive profitable revenue growth by maintaining and growing customer relationships Responsible for overall satisfaction for all internal and external customers Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationshipCommunication: Builds constructive and effective relationships with both internal and external customers Maintain composure when addressing stressful situations Clearly articulates Ryder's product and service offeringsAdditional ResponsibilitiesOn a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.Performs other duties as assigned.Skills and AbilitiesStrong verbal and written communication skillsAbility to get both verbal and written communication across that has the desired effectGoal oriented, drive for results, assertive, and deal well with ambiguityPossesses a high degree of initiativeMust have high level of energy and be a self-motivated and self-directed personAbility to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignmentsAbility to focus on multiple projects and activities simultaneouslyFlexibility to operate and self-driven to excel in a fast-paced environmentAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Demonstrates customer service skillsQualificationsH.S. diploma/GED requiredOne (1) year or more sales experience requiredJob Category Sales Support

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