Regional Manager of Operations

1 day ago

Pensacola, United States American Family Care Full time

Regional Manager Of OperationsAmerican Family Care (AFC) is looking for a dynamic Regional Manager of Operations to lead a network of urgent care centers. If you're a hands-on operator with a passion for people, performance, and patient experience, this is your opportunity to lead high-impact work in a fast-growing healthcare organization.As a Regional Manager, you'll directly support and develop Center Administrators and ensure every center is running smoothly, delivering excellent care, and meeting our high standards for operational and clinical quality. You'll also have the opportunity to champion innovation, support provider partnerships, and shape scalable improvements that drive growth.What You'll Do:Own operations for 810 urgent care centers in a defined regionCoach and develop leaders, including direct management of Center AdministratorsDrive performance across KPIs, financial metrics, and patient experience goalsSupport your teams with recruiting, hiring, scheduling, and conflict resolutionPartner with providers to improve clinical and patient workflowsMaintain standards for safety, compliance, and cleanlinessEngage field teams to drive morale, retention, and consistency across all locationsWhat You Bring:5+ years of multi-site leadership experience in healthcare (urgent care strongly preferred)Track record of building and supporting high-performing teamsStrong financial acumen and experience managing a healthcare P&LExperience with scheduling, payroll, and staff planning systemsExceptional communication and people leadership skillsBachelor's degree preferred (or equivalent leadership experience)Proficiency with Microsoft Office, Smartsheet, and similar toolsWhat You Get: Total Rewards & Benefits At AFC, we value your contribution and offer competitive pay and benefits that support your well-being and career development:Comprehensive Medical, Dental, and Vision Insurance401(k) with Company MatchPaid Time Off (PTO) and HolidaysCompany-paid Life Insurance & Disability CoverageMileage ReimbursementLeadership Development OpportunitiesFull details available in our Benefits Guide (available upon request)Travel Expectations: You'll be on-site at assigned centers roughly 80% of the time to coach teams, support operations, and ensure high standards. Occasional travel to corporate or vendor meetings may also be required. We're looking for candidates who thrive in fast-paced, team-oriented environments and are excited to make an impact. Apply today and help us deliver accessible, high-quality care to communities across the country. AFC is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. The posted pay range reflects the base salary and is part of our commitment to transparent and equitable compensation.

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