Customer Service Specialist

3 weeks ago


Washington, United States Insight Global Full time

Position: Customer Service Specialist

Location: Washington, PA

Onsite

Core Hours

Duration: Contract (Will go until at least November.)

Travel: Mileage around 60 miles a day (You will be given 65 cents per mile.)


Must Haves:

  • 3 years' experience in selling or service environment.
  • High School Diploma or equivalent.
  • Ability to lift 25 to 60lbs and/ or work in difficult positions.
  • Collaboration and problem-solving skills.
  • Handle different technical and operational issues.
  • Have and maintain a valid driver's license in State of residence.
  • Must carry required levels of automobile insurance.


Day to day:

Service multiple customer locations

Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.

Resolve customer problems promptly to retain and promote customer loyalty.

Follow designated route defined by routing software tools and maintain route guides.

Identify continuous improvement opportunities in productivity, process, and cycle time.

Comply with safety and inspection requirements of the facility where the service is being provided.



Compensation:

$24.00 - $28.00/Hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.



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