Patient Navigator

3 weeks ago


Federal Way, United States LanceSoft, Inc. Full time

Job Description:

Title : Patient Navigator Specialist

Location : Remote

Duration : 26 weeks with a possible extension

Shift : Day 5x8-Hour (08:30 - 17:00)


RESPONSIBILITIES

Involves providing non-clinical support, guidance and assistance for patients and families as they navigate through complex healthcare environments. Primary goals are to increase patient satisfaction, and to optimize care and outcomes. Acts as a communication liaison to understand the patient's non-clinical individual needs, desires, and concerns. Guides the patient and family to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the patient care experience.

Provides support during patient stay or clinic visit; facilitates scheduling, links patients to services across the health system.

Addresses patient grievances at point of service. Identifies appropriate resource as needed. Utilizes knowledge of unit or clinic operations to propose new workflows or methods to increase future patient satisfaction.

Gathers and documents patient issues, barriers or concerns by regular patient visits and open communications with families. Provides reports for management review and planning to increase patient satisfaction.

Provides new patients with an overview of resources and general information on billing, scheduling, and locating resources for clinical questions or concerns.

Collects and provides meaningful use and / or relevant operations data and metrics.

Participates in medical center committees or task forces and other special projects as required to support improvements in the patient experience.

Assists as liaison with other departments to facilitate improved coordination of care.

Anticipates patient care coordination needs; provides general road map to patients to set expectations.

REQUIREMENTS:

Bachelor's degree in related area and 1 or more years of related work experience; and / or equivalent experience / training.



  • Federal Way, Washington, United States CommonSpirit Health Full time

    Overview In a dedicated effort to provide exceptional healthcare and outstanding patient experiences, Virginia Mason and CHI Franciscan Health have united to form a new health system focused on patient-centered care: Virginia Mason Franciscan Health. This collaborative system leverages the strengths of nearly 300 care locations, including 11 hospitals and a...


  • Federal Way, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Jackson Therapy Partners to find a qualified MRI Tech in Federal Way, Washington, 98001 About The Position Setting: Outpatient ? We're hiring an experienced MRI Technologist for a reputable healthcare facility currently experiencing a staffing shortage. Your radiologic experience in the area of MRI procedures is in...


  • Federal Way, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Jackson Therapy Partners to find a qualified MRI Tech in Federal Way, Washington, 98001 About The Position Setting: Outpatient ? Jackson Health Professionals provides experienced MRI Technologists to healthcare facilities nationwide to help clients maintain continuity of care when staffing shortages arise. Your radiologic...


  • Federal Way, United States Reliant Rehabilitation Full time

    Overview:"Sign On Bonus Available"When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...


  • Federal Way, United States Reliant Rehabilitation Full time

    Overview:"Sign On Bonus Available"When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...

  • Physical Therapist

    3 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview: SIGN ON BONUS AVAILABLE When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...

  • Physical Therapist

    4 weeks ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview:**SIGN ON BONUS AVAILABLE**When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...

  • Physical Therapist

    3 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview:**SIGN ON BONUS AVAILABLE**When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...

  • Occupational Therapist

    3 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview:"Sign On Bonus Available"When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...

  • Physical Therapist

    3 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview: SIGN ON BONUS AVAILABLE When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...


  • Federal Way, United States Smartwork IT Services Full time

    Job DescriptionJob Description Job Title: Refund Specialist: Insurance ClaimsLocation: Federal Way, WA HYBRID ONSITEDuration: 4+ monthsJob Description :RESPONSIBILITIES:Autonomously research, initiate follow-up and resolve all health care insurance claim accounts with existing credit balances (claim(s) paid more than expected by payer); actions included but...

  • Physical Therapist

    2 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview:**SIGN ON BONUS AVAILABLE**When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...

  • Physical Therapist

    3 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview: SIGN ON BONUS AVAILABLE When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a Reliant...

  • Occupational Therapist

    3 months ago


    Federal Way, United States Reliant Rehabilitation Full time

    Overview "Sign On Bonus Available" When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As...

  • Nurse Practitioner

    1 week ago


    Federal Way, WA, United States DispatchHealth Management Full time

    How You'll Make an Impact: $15,000 sign-on bonus   We are hiring Nurse Practitioners and Physician Assistants with acute care experience in ER, Urgent Care, or Internal Medicine to join our growing team serving the Tacoma community. Our Advanced Practice Providers team with DHMTs (Medical Technicians) and are equipped with everything needed to treat...

  • Physical Therapist

    1 month ago


    Federal Way, WA, United States Reliant Rehabilitation Full time

    Overview: **SIGN ON BONUS AVAILABLE** When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a...

  • Physical Therapist

    3 months ago


    Federal Way, WA, United States Reliant Rehabilitation Full time

    Overview: **SIGN ON BONUS AVAILABLE** When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a...

  • Physical Therapist

    3 months ago


    Federal Way, WA, United States Reliant Rehabilitation Full time

    Overview: SIGN ON BONUS AVAILABLE When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a...


  • Federal Way, WA, United States Travel Nurses, Inc. Full time

    Travel Nurses, Inc. is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Federal Way, Washington. Job Description & Requirements ~ Specialty: Cardiac Cath Lab ~ Discipline: RN ~ Duration: 13 weeks ~40 hours per week ~ Shift: 10 hours, days ~ Employment Type: Travel Job Description We are looking for Cardiac Cath Lab RN for...

  • Physical Therapist

    3 months ago


    Federal Way, WA, United States Reliant Rehabilitation Full time

    Overview: SIGN ON BONUS AVAILABLE When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.As a Reliant...