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Information Technology System Administrator

2 months ago

ParsippanyTroy Hills, United States Blue Foundry Bank Full time

About Blue Foundry Bank

This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative and fun. A Bank of movers, shakers, and makers…We are a Bank that Gets Things Done.


At Blue Foundry Bank we invest in the well-being of our most prized asset…our employees We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one.


In addition, our comprehensive compensation package includes; medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement.


Position Summary

The IT Systems Administrator plays a crucial role in managing and maintaining the key systems and applications that are integral to the bank’s enterprise technology infrastructure. This position involves a broad range of responsibilities that ensure the smooth operation and security of the bank's IT environment.

Overall, the IT Systems Administrator is a vital link between the bank’s technology infrastructure and its operational success, requiring a balance of technical expertise, communication skills, and strategic insight.


Primary Responsibilities

IT Systems Administration

  • Manage various IT systems across the Bank, including laptops, desktops, servers, printers, network devices, and circuits.
  • Provide support for advanced Audio/Visual and conferencing systems, including Crestron.
  • Support for Bank’s IT facilities, such as data centers and comm-room environments
  • Provide timely service to internal users and white glove service to Bank’s executives.
  • Follow the IT change management process to make sure Bank’s production environment stability.
  • Work closely with Bank’s Human Resources and IT Security teams to follow onboarding and off-boarding processes.
  • Work with physical and Virtual servers, deployment, and troubleshooting
  • Recommend solutions to improve the efficiency of the service desk and track SLA compliance.
  • Understand, document, and upgrade client technology to maintain a functional user environment and mission-critical application platforms.
  • Be an active participant in the work to determine, develop and deploy innovative technology solutions to address specific business needs.
  • Ensure our products and technology are used effectively and appropriately to add value to our business.
  • Support the long-term strategic goals for infrastructure and standards in conjunction with the needs of the business.


IT Access Control

  • Follow and enforce IT access control process to ensure all access changes are properly approved and implemented.
  • Collaborate with CISO and Bank’s IT security team on the access certification process.


IT Vendor Management

  • Develop strong working relationships with 3rd party technology vendors and manage key vendors effectively.
  • Collaborate with Managed Service Provider (MSP) to ensure consistency of technology services.


IT Regulatory Support

  • Work closely with the CTO and other members of the Technology team to address any audit or security concerns.
  • Assist with the collection of information and tracking for audit and regulatory needs.
  • Help with the development, implementation, and maintenance of technology policies, standards, and procedures.


Position Requirements

  • BS or information technology certifications recognized in the industry as an alternative.
  • 3 years of experience in IT support services, hands-on user support, and applications.
  • Experience with Microsoft Office, and Office 365 applications,
  • Experience managing and troubleshooting Windows, Apple Mac, and mobile devices.
  • Good written, oral, and interpersonal communication skills.
  • Strong customer service orientation and analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Must present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed with keen attention to detail.
  • Fast learner and ability to continuously develop technical skills to stay current.
  • Team-oriented and skilled in working within a collaborative environment.
  • Maintaining and improving internal processes related to technology and IT security.
  • Ability to provide technical knowledge transfer and training for internal users.
  • Must be able to occasionally travel within a 30-mile radius to branch locations to meet business needs.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.


Come join the Blue Crew community and be part of our success