Care Coordinator

2 days ago

Totowa, United States Actualhc Full time
Company Overview: Actual Homecare, LLC is a leading home care agency committed to delivering compassionate, personalized care to our clients in the comfort of their homes. We focus on enhancing the quality of life for our clients by supporting their independence and well-being. As we continue expanding, we seek a dedicated Care Coordinator to join our team in Totowa, NJ. Role Summary: The Care Coordinator will be essential in coordinating caregiver services for our clients, reporting to the Director of Client Services to ensure each client is matched with the right caregivers for their needs. The candidate will manage documentation, oversee caregiver distribution in key areas, and be responsible for interviewing caregivers. This is an in-office, salaried position requiring reliable transportation for occasional client-related deliveries. Key Responsibilities: Caregiver Coordination: Support the scheduling and assignment of caregivers, ensuring all shifts are appropriately covered, and caregivers are well-matched to clients needs. Client Care Matching: Collaborate with the Director of Client Services to implement client care plans effectively, ensuring that the right caregivers are assigned for optimal client satisfaction. Recruitment and Hiring: Coordinate with the recruitment team to hire caregivers and conduct final interviews to onboard qualified caregivers. Document Management: Ensure that all client care and caregiver records are meticulously documented in compliance with company policies and state regulations. Client Deliveries: Occasionally handle the delivery of essential items to clients' homes, ensuring timely and accurate service. Strategic Staffing: Work with the recruitment team to ensure an adequate distribution of caregivers across designated zones or locations of interest to the agency, optimizing care coverage in each area. Communication: Able to work with various applications and technology as well as various team members virtually; flexibility is essential. Candidate Profile and Requirements: Experience: Minimum of 1 year in homecare and 1 year of office experience. Experience in caregiver coordination or a similar role is preferred. Skills: Strong organizational abilities, excellent communication skills, and proficiency with app-based management tools. Interviewing experience is a plus. Certification: A valid Certified Home Health Aide (HHA) certification is a plus. Attributes: Highly organized, proactive, flexible, and able to work independently while collaborating effectively within a team. Requirements: Reliable transportation is required for occasional deliveries. Proven ability to work with a diverse background of caregivers and personalities, adaptable to fostering encouragement and guidance. Other responsibilities will be required as the position evolves. Compensation & Benefits: Competitive salary Performance-based bonuses for meeting key staffing and documentation targets Career advancement opportunities with evolving responsibilities What We Offer: Impactful Work: Play a vital role in enhancing client care by ensuring each caregiver is well-matched to clients. Supportive Environment: Join a collaborative, dynamic team that values your contributions and fosters growth. Career Growth: Opportunities for professional development as the role expands. Join Our Team: If you're passionate about homecare, have strong organizational and people skills, and meet the qualifications outlined, we encourage you to apply for the position at Actual Homecare. Make a meaningful impact in a supportive and growth-focused environment J-18808-Ljbffr

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