Audio Visual Technician
3 weeks ago
A/V Technician
Lake Forest, Illinois – 100% on site
Interview/Start: ASAP
Duration: 6+ months
Required Experience:
- Minimum 3+ years of experience in IT end-user services and Audio-Visual support
- Experience supporting A/V equipment such as Cisco Endpoints and MS Teams
- Excellent customer service skills (in-person/remote support)
- Proficiency in MS Office, Windows OS and Mac OS
- Basic understanding of TCP/IP networking
- Intermediate-to-advanced skills supporting/troubleshooting audio visual systems
Plusses:
- Background supporting a higher ed environment
- College degree
- Ticketing experience (Remedy, ServiceNow, etc)
- A+, Microsoft, Apple certifications
- Basic experience troubleshooting Windows/Apple hardware
Day to day:
This individual will set up, operate, maintain all equipment used in meeting rooms and conference rooms such as microphones, document cameras, projectors, confidence monitors, resident laptop, clicker, etc. They will provide technical support for public areas including kiosks, printer, digital signage, LCDs and phones. This individual will be guiding internal employees on to use systems in their environment. This individual will also be performing basic IT and desktop/laptop troubleshooting when employees are having issues connecting with the connecting with the Systems.
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