Manager of DC Operations

2 weeks ago

Bolingbrook, United States StevenDouglas Full time

Manager of DC Operations

*Must have Automotive indsutry experience*


Job Summary:

The Manager of Distribution Center Operations (“DC Manager”) is responsible for the efficient and profitable sale and warehousing of the company’s products, and for the planning, administering, and controlling day-to-day operations of the warehouse, including employee management, inventory control, shipping, logistics/delivery, receiving, safety compliance and customer satisfaction.


This role will be directly accountable for overseeing an ISO TS 16949 and ISO 14001 certified operation that supports sales greater than $15mm per year and managing ~20 DC-related personnel who are responsible for demand planning, supply chain management, engineering, warehouse operations, logistics, quality, customer services, facilities and office functions.


Essential Duties and Responsibilities:


Safety - Manage the warehouse operations in the most efficient manner while maintaining a clean, safe and organized work environment for employees.

  • Manage compliance to regulations of DOT and OSHA by conducting regular safety audits, holding safety meetings and training and coaching all warehouse staff.


Operations Leadership - Demonstrate leadership skills to monitor daily/weekly/monthly performance and drive a commitment to continuous process improvement throughout the distribution center.

  • Responsible for the full cycle of operations, including but not limited to: (i) demand planning, (ii) working capital management, (iii) shipping and receiving, (iv) staff training, (v) returns and allowances; (vi) stock rotation, (vii) stock outages, (viii) defects rack, (ix) inventory management and control, (x) supplier quality control, (xi) customer service.
  • Manage daily operations and volume throughout a distribution center which is ISO TS 16949 and ISO 14001 certified.
  • Establish and lead a LEAN culture to transform the business.
  • Responsible for maintaining positive and collaborative working relationships with suppliers and/or 3rd party manufacturers.
  • Maintain in-depth knowledge of distribution and ERP systems.


Standard Operating Procedures - Assist in developing facility-level objectives and in formulating policies and procedures for achieving them.

  • Develop and manage effective processes and best practices to drive consistency and efficiency in managing the business.
  • Ensure warehouse employees are performing tasks within the general framework established by company business practices, including effective use of the company’s business applications and ERP system.
  • Recommend desirable changes in policies and procedures for management review.


KPIs / Metrics - Establish, monitor and report on KPIs for each area within the distribution center operations to ensure performance is supporting overall company goals and objectives.


Financial Management- Manage expenses associated with the distribution center operations to budget, including payroll expenses, freight, equipment, maintenance and overhead costs.

  • Recommend cost savings initiatives for the DC based on analysis of labor and non-labor expense trends, current work methods and procedures.
  • Convey daily, weekly, monthly and annual budgets and goals to all levels of DC management and hourly associates.
  • Provide ROI analysis on any capital equipment purchases and/or IT change requests.


Talent Development - Recruit, interview and hire new employees to strengthen the overall DC personnel.


Facilities Management - Responsible for the maintenance of the warehouse building, inventory racking, equipment, DC offices, common areas and any delivery vehicles for the location.


Education and Experience:

  • 7+ years experience in a warehouse distribution management role, including the direction of other supervisors and personnel.
  • Professional supply chain management background is strongly preferred.
  • Experience with LEAN practices preferred.
  • Proven leadership experience in a distribution and sales environment (multi-location) working with all levels throughout the organization.
  • Prior responsibility for demand planning and inventory management including running physical inventories and cycle counts.
  • Ability to evaluate and identify waste; and formulate a plan to implement with LEAN principles and manage a business with metrics/KPIs.
  • Proficiency in working with a Warehouse Management System, Microsoft applications and ability to become proficient in a short period of time on other technology used within the distribution center.
  • Some limited travel is expected for this position; a current U.S. Passport is required.
  • Valid driver’s license and clean DMV record.

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