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Retail Supervisor in Training

1 month ago


King of Prussia, United States Uniqlo Full time

Supervisor-In-TrainingPosition Overview:Starting Salary: $16.00-$18.00 / hourReporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.Key ResponsibilitiesMotivates their team to meet and exceed sales goalsSupervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work SchedulesEnsures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently metEnsures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard PhrasesTrains and develops their team on fitting room & cash wrap standards and assists when needed in those zonesManages inventory by ensuring all merchandise is represented and replenished on the floor in full size runsAssists management to identify issues in the storeTrains their team on product and brand knowledge and ensures product knowledge is conveyed to customersFollows all company policy and procedures & notifies management of any infractionsAssists with special projects as assigned by managementThe Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.