Critical Environment Operations

Critical Environments ManagerWe design, install, and maintain advanced electrical systems. Our expertise spans traditional electrical contracting, security solutions, audio-visual integration, wireless networking, and building management systems. We are seeking an experienced critical environments manager for Facility Solutions. The critical environment operations & compliance manager reports directly to the Director and VP. This is a role that demands a leader with the ability to build strong relationships, both in and out of the office, while focusing on how we operate within operational critical environments like data centers and hospitals. You will have the opportunity to further your career with hands-on leadership, strategic planning, and technical training.Essential Duties & ResponsibilitiesProvide operational and technical oversight to the Miller Electric teams working in live and active critical environments vital to client operations, livelihood, and business objectives. Assist in implementing and auditing full utilization of existing tools to follow critical environment guardrails and checkpoints pertaining to projects and work evolutions managed by Miller Electric in operational and critical environment spaces. Manage critical environment guardrails & checkpoints dashboards for compliance and continuous improvement. Support new business and expansion of existing business opportunities in operational and critical environment spaces. Assist in internal connections with other facility solutions provisions to expand business consistency between markets. Review and assist in preparation of the scope of work, project delivery resource requirements, cost estimates, budgets, work plan schedules, milestones, and risk identification planning. Oversee and assist in change management, method of procedure and work script drafting, review, and management in critical environments and operational spaces. Develop risk management and communication plans for critical environments. Develop standards and best practices for work execution in operational spaces. Leads operational environment training program for field and management leaders. Ensure full utilization of existing tools and programs to follow policies and procedures pertaining to projects and work evolutions managed by Miller Electric to provide overall quality control, operational excellence for project and maintenance work evolutions. Facilitate meetings with both internal and external stakeholders to ensure successful deployment of initiatives across operational environments. Conduct regular inspections and quality audits of electrical installations and systems to identify and resolve any non-conformances and train others to do the same. Engage in and lead project walk-throughs to support work execution in operational areas and critical environments. Collaborate between project management team, engineers, manufacturers, owners, and contractors to establish and maintain requirements for projects and maintenance. Build long-term relationships with both clients and fellow employees by consistently meeting expectations and offering innovative solutions. Engage and cultivate opportunities for expanding preventative maintenance and NFPA 70B initiatives for existing clients or projects and identify new opportunities. Work closely with safety department to ensure that risk management program is implemented and adhered to. Provide continuous improvement, operational excellence program improvements and standardization to include root cause analysis and lessons learned. Frequent project visits with field supervision and other personnel to understand progress, needs, or issues and provide hands-on training as required. Provide consistent feedback and reports to upstream stakeholders. Work closely with regional management to ensure teams have all resources required for work in operational spaces and are in compliance with all policies, guardrails, and checkpoints. Responsible for continuously expanding and updating professional knowledge and honing skills and competencies to enhance individual and team innovation and productivity. Proactively lead the team job site safety and adherence to company policies and national safety standards for personnel under his or her supervision.QualificationsEducation & Experience: Required: Strong computer skills (required) and proficiency in the following programs (strongly preferred): Microsoft Office, Google Suites, Bluebeam Revu, Power BI, Conest / Accubid. Proficiency in writing, reading, interpreting, and adhering to the following: Scope of Work, Contract Drawings and Revisions, As Built and BIM / VDC Design Plans, Specifications, including Superseding, Submittals, Data Center Design Standards, Request for Information, Root Cause Analysis, National Electrical Code, NFPA, NETA, IEEE, UL Codes, Project Schedule, Method of Procedures & Change Management Plans, Standard Operating Procedures, Process based work structure experience and ability to think critically. Thorough knowledge of NFPA 70E standards and requirements. Experience and understanding of electrical installations, switchgear, and preventive maintenance in operational spaces. Extensive experience in reading and interpreting project specifications, project controls, and risk management plans. Experience training project teams in best practices. Minimum of 5 years experience in critical infrastructure spaces in leadership and cross-team management roles. Strong analytical and problem solving skills. Field management experience in electrical contracting and maintenance required. Understanding of electrical installations. Experience with cross-discipline critical facility systems and operational experience. Good understanding of how to read electrical and mechanical drawings is required. Strong computer skills required. Excellent verbal and written communication skills. 30 Hour OSHA Certification required within the first year. Preferred: QAQC program creation and management experience, Certification in Quality Management, 10 years electrical quality assurance / quality control experience, College degree, journeyman's license, or master electrician's license.Equal Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled