Contract Lead

1 week ago


Salt Lake City, United States bioMerieux Inc. Full time


Description

Primary Duties:
  • Support field sales teams with any sales related processes including, but not limited to complex sales materials, facilitating customer account creation, vendor registration, quotations, contract administration, etc.
  • Work with various departments to resolve issues, such as shipping, materials, production, and legal.
  • Manage CPQ queue to ensure quotes are completed with their SOP guidelines.
  • Ensure Amendments and Agreements are accurate and have been approved through the proper channels in accordance with SOP.
  • Perform Contract audits, to ensure every contract is entered correctly.
  • Verify all instruments that have installed, have been invoiced.
  • Lead monthly training workshops for the teams.
  • Provide monthly KPI reporting on accuracy, billing blocks, quoting time, approvals, to improve accuracy, and where we need additional training.
  • Manage local pricing billing blocks.
  • Manage the day-to-day activities of the team.
  • Responsible for managing the payroll administrative duties for direct reports.
  • Conduct performance reviews and share feedback with management and team members.
  • Provide training for new and current team members on tasks.
  • Provide oversight, assistance, and quality control for the sales contracts team.
  • Ensure that all installed instruments are invoiced in correct month.
  • Reviews all equipment, reagent, and SAAS contracts for accuracy.
  • Monitor expired pricing and contracts.
  • Oversee price increase notifications.
  • Work with the supply demand manager to release allocated orders for shipment.
  • Manage the Clinical inbox, and ensure all emails are taken care of in a timely manner.
  • Oversee and monitor contract performance of assigned region and assists with determining compliance with terms and conditions of the contract.
  • Assist with internal and external audits as required.
  • Assist with month end and year end close activities.
  • Other duties and special projects as assigned.
  • Perform all work in compliance with company quality procedures and standards.
Education, Skills, & Experience:
  • Associates degree in Sales, Business, Marketing, or related field is preferred.
  • 4+ years of sales administration, customer service, sales support or related experience
  • Experience in project and/or process management is a plus.
  • Prefer previous experience within life sciences field.
  • Strong leadership, decision making, and problem-solving ability.
  • Working knowledge of ERP systems and the Sales Contracts function as well as foundational understanding of revenue recognition as they relate to the contracts and installation.
  • High attention to detail with strong documentation, planning, and organization skills
  • Proficient with Microsoft office suite: Excel, Word, PowerPoint; excel skills necessary.
  • Excellent communication skills, both verbal and written
  • Effective organization, attention to detail and the ability to meet deadlines are essential.
  • Understanding of general accounting principles, to include debits, credits, fixed asset accounting and general ledger account reconciliations.
  • Data analysis skills including exporting/importing data, data reporting in excel and ERP.
  • Ability to work with customer accounts and a while possessing knowledge of SAP, Salesforce.com and related quoting, contracting, and business management tools.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the public
  • Evaluation, problem-solving and decision-making abilities
  • Proactive attitude and extremely motivated
  • Professional, hardworking, flexible, problem solver
  • Exemplary organizational and detail implementation skills
  • Knowledge of diagnostics industry preferred



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