Personal Banker Arlington District

Associate Personal Banker (SAFE)Are you ready for the next step in your career? This is where it begins at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list and #1 among financial services companies as the best workplace "to grow your career" in the U.S. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role you will:Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financiallyAssist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applicationsReceive direction from managers and exercise judgement within defined policies and proceduresDevelop understanding of bank products and services to connect to customers' needsInteract with customers to demonstrate care and build relationshipsProvide appropriate options for bank products and services to customerRefer customers' financial needs to other bankers and partners as neededThis SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.Required Qualifications:6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Customer service focus with experience handling complex transactions across multiple systemsExperience proactively engaging with customers through outreach via phone or emailAbility to educate and connect customer to technology and share the value of mobile banking optionsExperience working with others on a team to meet customer needsExperience fostering and developing strong customer relationshipsAbility to build strong relationships with internal partnersAbility to follow policies, procedures, and regulationsAbility to identify potential fraud/risky accounts and take appropriate action to prevent lossAbility to interact with integrity and professionalism with customers and team membersRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reportingRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleaguesSupport customers and employees in resolving or escalating concerns or complaintsJob Expectations:Ability to work weekends and holidays as needed or scheduledMaintains cash drawer, cash handling and balancing and spends time completing service-related tasks as neededThis position is not eligible for Visa sponsorshipAbility to travel 100% of the time within the districtThis position may potentially rove between branches in a specific geography to provide support for locations where a banker or teller is out of the office or to temporarily cover vacancies.In this role, the personal banker will be expected to commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage and/or public transportation is provided).This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.Position maybe located at one of the following branches:5797 Leesburg Pike Falls Church1011 North Stafford Street Arlington951 S George Mason Drive Arlington3140 N Washington Blvd Arlington1000 West Broad Street Falls Church2928 Annandale Road Falls Church2213 N Glebe Road Arlington1500 Wilson Blvd, Suite 101 Arlington1701 North McKinley Road Arlington2311 Wilson & Adams ArlingtonWe Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Wells Fargo Recruitment and Hiring Requirements:Third-Party recordings are prohibited unless authorized by Wells Fargo.Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number: R-505116