Client Services Advisor
3 weeks ago
Our client, one of the most tech focused banking institutions, is looking to hire someone to join their team as a hybrid Client Service Advisor in Phoenix, AZ.
The person in this role will be responsible for answering inbound calls regarding to accounts, fulfilling requests, or addressing issues and handling standard documentation associated with daily activities which can include processing, reviewing, and distributing materials.
**This is a yearlong contract**
What You Will Be Doing
- Performing various operational tasks that can happen during customer, vendor or associate inquiries
- Determine target needs and provide resolution while maintaining a high standard of service
- Identifies appropriate course of action for more complex issues or disputes
- Streamlines the workflow for other associates within the business unit through operational activities
- Maintain and update department records either physically or within a system
Required Skills & Experience
- High School Diploma or GED
- 2 years of Financial Services or Operations Support experience
- Inbound call center experience
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
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