Service Research

3 weeks ago


Fremont, United States Tesla Full time

What to Expect The Service Development team is looking for an experienced and dedicated Technician ready to tackle problems impacting Service Technicians globally. The focus is to improve service repair processes and influence vehicle design by utilizing technical skills and creativity. You will need to take initiative as an individual as well as pivot quickly for team goals and targets. Our mission: Accelerating the world towards sustainable energy by creating streamlined and scalable service repair processes while working across boundaries to improve the future of Tesla Service. What You'll Do Develop service repair processes and establish repair times for current and future models Identify, test, and implement improvements for current service repair processes Examine CAD design and recognize improvements for current and future models Evaluate prototype tooling through design phases leading to global field use Research and comprehend field facing issues to identify process and design improvements Take in feedback from Service Technicians to enable continuous improvement of repair procedures and products Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment What You'll Bring Position requires onsite attendance with the team Tesla service technician with at least 3 years' experience Experience maintaining and repairing vehicles Fluent in Tesla vehicle architecture Proficiency or ability to learn CAD programs Operate a variety of hand, power, and shop tools High priority projects will require staying until the job is done Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $26.80 - $63.76/hour + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.



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