Market Delivery support Specialist
2 weeks ago
Customer Service RepresentativeServe as the primary point of contact for both internal and external customer inquiries. Communicate with customers to capture feedback and enhance the in-home delivery experience. Proactively manage and resolve customer issues, including escalations and executive care cases. Monitor and work alerts, queues, and cases through case/order management systems. Manage "Save the Sale" opportunities to recover potential lost revenue. Process customer order changes and special order tracking (SOS). Collaborate with stores, vendors, and distribution centers to ensure inventory integrity and on-time deliveries. Utilize multiple systems to maintain accurate documentation, including order updates and delivery reschedules. Coordinate with 3PL (third-party logistics) partners to resolve customer and cargo-related claims. Input and manage claims (e.g., property damage) into Lowe's claims portal. Ensure timely updates and resolution of claims to preserve customer trust. Communicate with Lowe's retail teams, supply chain nodes (e.g., RDC, BDC), store operations, and service providers. Foster strong relationships with Pro partners and vendors. Demonstrate adaptability in a fast-paced environment with multiple priorities. Exhibit strong listening, communication, and documentation skills. Use Microsoft Office and other applications effectively to support day-to-day operations. Contribute to a culture of continuous improvement and customer-first mindset.Minimum Qualifications:1-2 years in customer service or support roles Ability to read, write, and perform basic math skills Strong interpersonal and problem-solving skills Proficiency in Microsoft Office SuitePreferred Work Experience:Experience with inventory, processing returns, and communicating with vendors Exposure to logistics or home delivery operationsLowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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Market Delivery Support Specialist
3 weeks ago
Nashville, United States Tennessee Staffing Full timeMarket Delivery Support SpecialistThe Market Delivery Support Specialist plays a pivotal role in executing Lowe's home delivery processes to ensure accurate, timely, and high-quality order fulfillment. This role ensures seamless coordination between internal teams, third-party logistics partners, and customers, while actively managing order issues, claims,...
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Market Delivery Support Specialist
3 weeks ago
Nashville, United States Lowe's Full timeYour ImpactThe Market Delivery Support Specialist plays a pivotal role in executing Lowe's home delivery processes to ensure accurate, timely, and high-quality order fulfillment. This role ensures seamless coordination between internal teams, third-party logistics partners, and customers, while actively managing order issues, claims, and service recovery...
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Market Delivery Support Specialist
3 weeks ago
Nashville, United States Lowe's Full timeYour Impact The Market Delivery Support Specialist plays a pivotal role in executing Lowe's home delivery processes to ensure accurate, timely, and high-quality order fulfillment. This role ensures seamless coordination between internal teams, third-party logistics partners, and customers, while actively managing order issues, claims, and service recovery...
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Market Delivery support Specialist
2 weeks ago
Nashville, United States Tennessee Staffing Full timeCustomer Service RepresentativeServe as the primary point of contact for both internal and external customer inquiries. Communicate with customers to capture feedback and enhance the in-home delivery experience. Proactively manage and resolve customer issues, including escalations and executive care cases. Monitor and work alerts, queues, and cases through...
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Market Delivery support Specialist
2 weeks ago
Nashville, United States Lowe's Full timeWhat You Will Do Serve as the primary point of contact for both internal and external customer inquiries. Communicate with customers to capture feedback and enhance the in-home delivery experience. Proactively manage and resolve customer issues, including escalations and Executive Care cases. Monitor and work alerts, queues, and cases through case/order...
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Market Delivery support Specialist
5 days ago
Nashville, Tennessee, United States Lowe's Companies, Inc. Full time $40,000 - $70,000 per yearWhat You Will Do• Serve as the primary point of contact for both internal and external customer inquiries.• Communicate with customers to capture feedback and enhance the in-home delivery experience.• Proactively manage and resolve customer issues, including escalations and Executive Care cases.• Monitor and work alerts, queues, and cases through...
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Market Delivery support Specialist
2 days ago
Nashville, TN, United States Lowe's Full timeWhat You Will Do Serve as the primary point of contact for both internal and external customer inquiries. Communicate with customers to capture feedback and enhance the in-home delivery experience. Proactively manage and resolve customer issues, including escalations and Executive Care cases. Monitor and work alerts, queues, and cases through case/order...
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Part-Time Marketing Support Specialist
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Nashville, United States Mindful Admins Full timeJoin Our Team and Make an Impact! Are you passionate about social media, content creation, and helping businesses grow? Mindful Admins is seeking a creative and motivated Part-Time Marketing Support Specialist to join our team in a fully remote, part-time role. This is an exciting opportunity for early-career professionals to build their marketing skills...
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Senior Marketing Specialist
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Nashville, United States Nashville Staffing Full timeSenior Marketing SpecialistLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Senior Marketing Specialist with CereCore, part of HCA Healthcare, you can be a part of an organization that is devoted to giving back!HCA Healthcare offers a total rewards package that supports the health, life, career and...
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Marketing Specialist
3 weeks ago
Nashville, United States SVP Worldwide Full timeOverview SVP Worldwide is the worlds largest consumer sewing machine company with iconic brands SINGER, HUSQVARNA VIKING, PFAFF, and CREATIVATE. Headquartered in Nashville, TN, with offices and facilities worldwide. We live our values: Think Like Our Customer, Be Curious and Creative, Include Others and Be Transparent. Were building a connected, inclusive,...
