Sr Operations

3 weeks ago

Cape Girardeau, United States DHL Supply Chain Full time

Senior Operational Performance Advisor

Jackson, MO


Are you an innovative thinker who can easily prioritize and communicate key points quickly? Do you want to have a direct impact on customers and the overall business strategy? Do you enjoy managing multiple projects at the same time with the responsibility to keep them on-time and on-budget? Do you feel that your skills of thinking outside the box and working across multiple teams, functions, etc. are in need of a new home?

If so, DHL Supply Chain has the opportunity for you.

Job Description

To advise sites on all activities related to Operational Excellence processes and coordinate training and implementation of those processes.

  • Primary point of contact for site leadership in regards to operational support and related initiatives ( OMS, QA programs, training documentations, compliance metrics, reporting)
  • Effectively communicate operational performance throughout the hierarchy, including actions, results, and initiatives to/from sites
  • Actively engage with the Operational Excellence team for guidance on the execution of core OE activities at the multi-site level. This includes execution of management system of program requirements, site level trainings, and SOPs, site assessments and reporting.
  • Responsible for managing internal projects related to the OE/QA performance of your site(s).
  • Support Site Champions on OE/QA process initiatives across assigned sites as appropriate
  • Communicate and educate associates on the understanding of OE/QA programs and the manner in which they contribute
  • Communicate with operational leaders to communicate/ update on progress of site implementation projects
  • Coordinate with functional managers on testing, vetting, and creating tools and resources that can be implemented across account/region/sectors

Required Education and Experience

  • BA/BS degree, preferred
  • 2-5 years logistics industry experience, preferred
  • 2-3 years Quality/Operational Performance experience, preferred


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer

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