Director of Food And Beverage

3 weeks ago

St Louis, United States Four Seasons Hotels and Resorts Full time

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.



About Ramsay's Kitchen:

World-renowned, Michelin-starred Chef Gordon Ramsay's restaurant, Ramsay's Kitchen, is now located in the Four Seasons Hotel St. Louis With unforgettable cuisine crafted by Chef Gordon Ramsay paired with the best-in-class service of Four Seasons, your dining experience will be one of a kind. Ramsay's kitchen will offer American-style cuisine with both global and local influences. The partnership of Ramsay's Kitchen and Four Seasons is in perfect harmony inside the walls of Downtown St. Louis, with floor-to-ceiling windows facing the Gateway City Arch.


About the role:

Four Seasons Hotel St. Louis is looking for a creative Director of Food & Beverage, which forms part of the Hotel's leadership team who collectively make key strategic and operational decisions for the Hotel.


The Director provides leadership and management for the Food & Beverage Division and our newly opened Ramsay's Kitchen restaurant concept, ensuring thorough people development together with long-term growth and profitability of the department, division and Hotel.


As a member of Planning Committee this position is also responsible to assist with and make decisions that govern all aspects of Hotel operations. The Director will provide leadership and management for the Food and Beverage Division and integrate its functions in support of the hotel.


The primary responsibilities for this position are to ensure our guests receive the highest level of food quality and service, manage and develop a team, devise and monitor an annual budget, manage labor control and operating expenses and develop relationships with key suppliers and industry associates. The Director manages the Food & Beverage Operation which includes all Food & Beverage outlets.


In addition, the following knowledge, skills and abilities are required:

  • Passionate people developer who coordinates the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met.
  • Passion to represent and position Ramsay's Kitchen to our local food and beverage market with creative marketing and unique experiences.
  • Passion for food, cocktails, mixology – prior experience driving beverage programs in similar style hotel is essential
  • Ability to be present in local restaurant seen essential for the role
  • Solid understanding of kitchen dynamics, culinary experience throughout career or degree is essential in order to give clear direction to a team during the rebuild process
  • Keen eye towards controlling labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel.
  • Dynamic and highly visible in the operation, recognizing and maintaining relationships with regular guests as well as cultivating relationships with new patrons through effective marketing and personal relationships with local community.
  • Strong collaborator who works closely with the Culinary, Banquets and Beverage Team to design and implement menus, wine lists, and amenity options while ensuring excellent product, value for the consumer and appropriate Food & Beverage Costs.
  • Previous experience overseeing Banquets operations and driving results with high quality and creative banquets presentation is preferred.
  • Excellent communicator who works harmoniously with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation amongst departments to ensure a positive environment.
  • A product innovator Creative and enthusiastic in exploring new products and services.
  • Works successfully with Hotel Manager, General Manager, and the remainder of the Planning Committee and Departments Heads to ensure overall hotel standards are maintained and executed from a Guest, Employee, and Financial perspective.
  • Strong EQ – relationship management is key for all stakeholders (internal, external, ownership and Four Seasons brand.
  • Attention to detail and ability to multitask.
  • The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business.
  • Ability to work irregular hours, weekends, and evenings.
  • Requires reading, writing and oral proficiency in the English language
  • College degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is required.
  • Three to Five years previous experience in multiple food & beverage department head positions. . Experience in innovating new concepts in different environments of outlets.
  • Some travel is required.

What we are offering you:

Four Seasons believes in offering the best to the best when it comes to employee benefits

*Lucrative salary

*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days

*Time off plans starting at day of hire

*An opportunity to be a part of a cohesive team in an inclusive work environment

*Complimentary and discounted hotel stays around the world

*Wellbeing and mental health initiatives and focused company

*Embracement and promotion of diversity in our workplace

*Complimentary employee meals and beverages

*Tuition reimbursement


Learn more about what it is like to work at Four Seasons-visit us:



Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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