User Experience Designer
2 weeks ago
Our excellent client is looking for an experienced UX Designer to partner with the technology and product teams on some key initiatives across the eService platform. Someone who is passionate about developing strategies based off the insights of real people, has the mastery of their craft to turn these insights into engaging experiences and inspires the organization by communicating what is possible before it is built. Using design thinking principles, this small but impactful team is driving change by innovating at the core of the business.
- 7+ years of related experience designing at consumer-focused companies.
- Experience using methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup.
- Incredible designer with amazing design chops to create consumer-oriented experiences.
- Great communicator, to help set up frameworks and brainstorm initial design concepts.
- Have a people-focused design mentality and are constantly looking to hone design instinct through user feedback.
- Have an online portfolio, or PDF to share
Responsibilities
- Create user-centered design solutions for the customer digital service experience that feature ease of use, employ best-in-class interaction design, and optimize the user experience.
- Let users lead the way. Our users inform where we are going. Our teams focus on listening to users, and letting their needs guide us to the best solutions. It s important for us to know we are solving for real people and not just the loudest voice in the room.
- Work with small multi-disciplinary teams, partner closely with IT, product, and business folks to find elegant but practical solutions to design challenges.
- Provide the thought leadership to develop the right design strategy. Together, solve problems and come up with solutions that delight our users.
- Be autonomous, take full ownership your work, and responsibility for every last detail, every step of the way.
- Rapidly produce multiple concepts and prototypes.
- Articulate latent needs of our customers to business stakeholders through empathy driven storytelling.
MUST BE ABLE TO WORK ON OUR W2.
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