Case Manager

Day One Mental Health is an outpatient mental health clinic that provides case management services through Comprehensive Community Services (CCS). Our service facilitators provide case management services to our clients to support them in reaching their highest possible level of independent functioning. Service Facilitators focus on supporting our client's mental health in areas such as, but not limited to, education, employment, substance use/abuse and medication management. 

Service Facilitators are expected to produce 30 hours of billable services per week. The needs of our clients may vary on a daily basis, so schedules for providers will vary often. 

Essential Functions:

• Functions in a leadership capacity at the agency ensuring efficient seamless service delivery.
• Manages the CCS Service Delivery Department and their respective staff while assisting in overseeing CCS compliance and coordination.
• Coordinates the completion and compliance of required CCS consumer documentation including assessment, recovery plan, and billing notes.
• Ensures completion of CCS required certification, continuing education, and documentation of service facilitation and individual skill work.
• Coordinates and manages resources with community agencies.
• Ability to interact with consumers in a professional, empathetic, and confidential manner.
• Provides a collaborative, productive workplace environment while enriching the team environment.
• Performs other duties as assigned.

Qualifications

• Excellent verbal and written communication skills
• Bachelor's degree or higher, in a Human Services related field