Night Auditor

Pyramid Global Hospitality Night AuditorWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.Costa d'Este Beach Resort & Spa is a luxury resort located in Vero Beach, Florida. The resort's rooms and suites are spacious and luxuriously appointed, with many offering stunning views of the ocean or the pool. Costa d'Este Beach Resort & Spa is the perfect place to relax and rejuvenate on Florida's beautiful Treasure Coast. The resort's stunning location, luxurious accommodations, and endless amenities make it a popular destination for couples, families, and groups of friends.We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. This is a hybrid position working three overnight shifts as Night Audit and two PM shifts in Guest Services.If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.Your role:Help guests discover their "Wanderlust" experienceProvide exceptional customer service by being engaging and taking sincere interestCheck guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.Help to resolve problems and "WOW" guests through recovery when things aren't quite rightPromote and sell special hotel programs.Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.Be knowledgeable of all emergency procedures and policies.Maintain house bank.Generate, Print and distribute daily and weekly reportsEnsure the Night Audit procedures are followed with great attention to detailCommunicate all pertinent information to manager on duty.Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.Assist other departments as needed.What are we looking for?Must have the ability to work the overnight hoursA high attention to detailHigh school diploma or equivalent.A strong desire to make an impact on other peopleAn outgoing and engaging personalityComputer skillsExcellent verbal and written communication skills.Ability to work in a fast-paced setting.Ability to stand for the duration of the shift.Must be available to work various shifts including weekends and holidays.Compensation: $16.00 - $17.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.