Front Desk Supervisor

Atrium Hospitality Front Desk SupervisorHotel: Bowling Green Holiday Inn 1021 Wilkinson Trace Bowling Green, KY 42103 Full time Compensation Range: $16.25 - $17 per hour Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.Career Growth & Learning 40% of our management hires are internal promotionsInvest in Your Future 401(k) plan with company match.Comprehensive Health Coverage Medical, dental, and vision insurance options.Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.Purpose & Impact Make a difference through Atrium's community service and volunteer programs.What You Will DoSupervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.Coach, train, and motivate front desk associatesyou're the team's go-to guru.Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.Monitor cash handling, shift reports, and compliance with brand and safety standards.Jump in wherever neededwhether that's answering phones, updating the reader board, or helping with VIP arrivals.What We Are Looking ForCustomer service and leadership experience You've led teams, kept things calm under pressure, and know how to create a welcoming vibe.Strong communication skills You'll coordinate with guests, staff, and other departments like a pro.Detail-oriented and organized From shift reports to guest requests, you keep the little things from becoming big problems.Tech confident Hotel systems, emails, reportsnothing fazes you.Able to lift 50 lbs and stay on your feet Because leading by example sometimes means grabbing a luggage cart.Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policyAtrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities, and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education.When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop, and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality.The voices and opinions of our associates truly matter. We encourage, welcome, expect, and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.Come grow with us