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Information Technology Asset Manager
2 months ago
Our client is seeking an Asset Management Analyst for a long-term contract on W2. This role is Onsite in Reston, VA.
Must be in reasonable commutable distance and fully vaccinated.
Job Description:
Information Technology Asset Management (ITAM) (30%)
- Ability to analyze and optimize data related to software licenses, hardware inventory, and asset utilization.
- Ability to maintain accurate records of software licenses, hardware devices, and related assets and regularly update asset databases and tracking systems.
- Ability to mitigate risks related to unauthorized software installations or outdated hardware.
- Assist with asset lifecycle stages (acquisition, deployment, maintenance, retirement).
- Assist with identifying trends, risks, and opportunities related to asset management.
- Assist end-users with asset-related inquiries, troubleshooting, and training.
- Ability to execute processes relating to software and hardware asset management.
- Assist in special program-related issues as needed, with the flexibility to change focus as necessary.
Software Asset Management (SAM) (40%)
- Ability to monitor software licenses, renewals, and compliance.
- Ability to optimize software usage & license compliance to minimize costs (e.g., normalization, reconciliation).
- Ability to maintain databases and records of information such as licenses, service agreements, and warranties (e.g., reporting and dashboards).
- Provide guidance on software installation.
- Support software requests, including Productivity Office Suites, etc.
Hardware Asset Management (HAM) (20%)
- Ability to track hardware inventory, including servers, workstations, laptops, and peripherals.
- Coordinate with procurement, deployment, and disposal of hardware assets (will be required to move HW).
- Ability to ensure compliance with hardware warranties and maintenance contracts.
- Support all Client's hardware requests, including laptops, PC/MAC OS, servers, etc.
- Provide Off Hours support as needed for moves and special projects.
Team Skills (10%)
- Provide meaningful contributions to discussions surrounding process improvement and future departmental goals and strategies.
- Effective with interpersonal communication, relationship building and problem solving.
- Assist when required in cross-training peers and in resolving issues when first presented without escalation, where possible.
Qualifications You Have:
- Bachelor’s degree preferred.
- 5-7 years experience in technology asset management and internal customer support.
- Demonstrated competency through training or application of Information Technology contract administration, licensing, purchasing or procurement.
- Proficiency in asset management tools and software (e.g., ServiceNow).
- Relevant certifications (e.g., ITIL, SAM, CMDB) are a plus.
- Excellent written and communication and collaboration abilities.
- Strong analytical skills and attention to detail.
- Strong interpersonal & organizational skills.
Related Skills & Other Requirements:
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
- Demonstrated skills with office automation tools and end-user database software and utilities.
- Experience working both independently and in a team-oriented, collaborative environment.
- General knowledge of accounting, finance, marketing, and logistics.
- Ability to provide a high level of customer service.
- Basic Linux skills preferred.
- General knowledge of accounting, finance, marketing, and logistics preferred.
- Certificate Management knowledge preferred.
- Requires use of a wireless handheld device.