Full Time Route Driver

2 days ago

East Syracuse, United States CHEP Full time

This position will be based in East Syracuse, NY


Position Purpose

The CHEP Pallet Collector will be responsible for executing multiple less-than-truckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR (Low Volume Recovery) Program. This will include partnering with multiple internal functions, building, and executing project plans as well as leading teammates through training of new processes.


Daily Reporting Location:

  • 6600 New Venture Gear Drive East Syracuse, NY 13057


Scope

  • Number of Countries: 1
  • Number of Locations: 100+ Customer Locations


Major/Key Accountabilities

  • Operate a CHEP owned box truck (or similar equipment) in compliance with all DOT (Department of Transportation) Regulations and CHEP Safety requirements
  • Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
  • Work with local customers on program compliance to drive efficiencies and increase collection volumes
  • Document all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnel
  • Visit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program’s customer base
  • Develop, communicate, and implement improved processes focusing on key performance areas within the LVR operations
  • Partner with internal resources to build and execute project plans
  • Serve as a resource and trainer for LVR Representatives on key performance areas


Measures

  • DOT & Safety Compliance
  • On Time Performance/Customer Service Levels
  • Operational Cost Optimization
  • Total Pallets Delivered/Collected
  • Customer/Location Growth
  • LVR Program Cost Performance


Authority/ Decision Making

  • Customer Issue Resolution
  • Delivery/Collection Prioritization
  • Working Autonomously
  • Working within a Matrix Environment


Key contacts

Internal:

  • Asset Recovery Reps
  • LVR Coordinators
  • Customer Service Field Reps
  • Service Center/Operations Supervisors, Clerks and Managers

External:

  • Key Retail & Manufacturing Customers (Local level)
  • NPDs (Local level)
  • Potential Customers (Local Level)


Qualifications

  • Willing to lift 65 lbs. on a regular basis
  • Must have a clean driving record
  • Must be able to obtain and maintain a DOT medical card with no restrictions
  • Able to execute and optimize provided delivery/collection routes
  • Strong communication skills
  • On-the-fly Problem Solving
  • Comfortable working autonomously
  • Able to develop relationships with new customers
  • Strong Analytical skills
  • Able to lead peers


Experience

  • Multi-stop driving
  • DOT & Safety Compliance Ownership
  • Route Optimization/Management
  • Local Customer Relationship Building
  • Front line operations leadership
  • New Customer Development (Desired)


Skills and Knowledge

  • DOT Regulations
  • Basic Microsoft Office (Excel, Outlook)
  • Routing Management Apps/Software (Desired)
  • Customer Service Programs


Languages

Essential:

  • English


Desirable:

  • Spanish


Base pay starting at $22.50/hour


Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

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