AVP of Operations

3 weeks ago


Chattanooga, United States Gentiva Full time

Lead Hospice Operations with Excellence and CompassionWe're looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.Key Responsibilities:Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.About You:Education:RN Degree highly preferredBachelor's degree in Healthcare Administration, Business, or related field consideredExperience:Multi-site operational leadership experience strongly preferred5+ years of progressive leadership experience in hospice or healthcare operations3+ years of direct healthcare services leadership preferredProven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operationsExperience with HomeCare HomeBase (HCHB) strongly preferredIn-depth knowledge of hospice CoPs, CMS regulations, and accreditation standardsStrong communication and organizational skillsCritical thinking and problem-solving mindsetPassion for patient-centered care and interdisciplinary teamworkAbility to balance strategy, operations, and field leadershipLicensure:Active RN License required (if applicable)Valid driver's license and auto insuranceTechnical Skills:Intermediate skills in Microsoft Excel and PowerPointComfortable with data systems, electronic medical records (EMR), and analyticsWe Offer:Benefits for All Associates (Full-Time, Part-Time & Per Diem):Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance FundAdditional Full-Time Benefits:Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC)Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.Legalese:This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplaceLocation: Gentiva HospiceOur Company:At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.Our place is by the side of those who need us from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.Our nationwide reach is powered by a family of trusted brands that include:Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia HealthWith corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized and kindness is celebrated.Related Job Titles:Hospice Leadership, Healthcare Jobs, RN Leadership, AVP Operations, Hospice Administrator, Executive Jobs Healthcare, Hospice Operations Director, AVP Home Health, Area Hospice Leader, Regional Hospice Leader, Area Vice President of Home Health, Area Vice President of Hospice



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