Customer Operations Representative
3 weeks ago
Customer Operations RepresentativeAt Jiffy.com, we're obsessed with delivering an effortless, fast, and delightful experience for our customers. Whether they're small business owners, hobbyists, or crafters bringing their creative visions to life, we make sure every interaction is seamless. Our Customer Experience team plays a critical role in identifying pain points, solving issues, and continuously improving the customer journey.As a Customer Operations Representative, you'll go beyond just advocating for customersyou'll be a problem solver, process optimizer, and data-driven decision-maker. This role is all about identifying friction points, analyzing root causes, and driving meaningful improvements across customer service operations and the broader customer journey. You'll collaborate with cross-functional teams, dive deep into data, and implement process changes that make a measurable impact on customer satisfaction, efficiency, and retention.This hybrid role offers a mix of in-office collaboration and remote flexibility (3 days in office). Training is conducted in-office to set you up for success, build connections, and immerse you in the Jiffy culture.Key Responsibilities:Be a Customer Advocate & Problem-Solver: Handle inquiries via phone, email, or chat with urgency and precision, ensuring every interaction is customer-first and solution-driven.Diagnose and Troubleshoot Like a Pro: Use critical thinking and technical insight to identify challenges, uncover root causes, and deploy effective solutions.Leverage Technology to Drive Automation: Identify repetitive manual tasks and recommend automation strategies to streamline workflows and eliminate inefficiencies.Think Ahead & Improve the Experience: Spot trends in customer issues and proactively create solutions that enhance the overall support experience, reducing future contacts.Master Multiple Platforms & Data Tools: Navigate multiple applications (Zendesk, CRM, order management systems) with ease, ensuring accurate documentation and data-driven decision-making.Collaborate & Innovate: Share insights with product, engineering, and operations teams to improve processes and remove frictiondriving faster, smarter service.
-
Customer Service Representative
4 weeks ago
Richardson, United States GEICO Full timeService Representative At Geico At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real...
-
Customer Service Representative- Bilingual
1 week ago
Richardson, United States Associa, Inc. Full timeThe Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Bilingual, Office Manager, Representative, Community...
-
Bilingual Customer Service Representative
2 days ago
Richardson, United States Associa Full timeThe Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Bilingual, Office Manager, Representative, Community...
-
Customer Service Representative
4 weeks ago
Richardson, United States AT&T Full timeCustomer Experience Learning Lab Consultant Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location. If selected, you must be able to report to this work location. This is your opportunity to be the voice of AT&T a global leader in communications and technology. The Customer Experience Learning Lab is a team of service & sales...
-
Customer Service Representative
5 days ago
Richardson, TX, United States U-Haul Full timeLocation: 412 N Central Expwy, Richardson, Texas 75080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
1 week ago
Richardson, TX, United States U-Haul Full timeLocation: 412 N Central Expwy, Richardson, Texas 75080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
4 weeks ago
Richardson, United States The Judge Group Full timeThe Judge Group, a Technology, Talent & Learning Solutions company based in Wayne, PA, that helps professionals find top jobs with the nation’s leading brands. We’re looking to bulk hiring Customer Service Representative for a Contract Position. Job Location: Richardson, TX (Onsite)Duration: Contract roleAbout the RoleWe’re looking for a Customer...
-
Customer Service Representative
4 weeks ago
Richardson, United States The Judge Group Full timeThe Judge Group, a Technology, Talent & Learning Solutions company based in Wayne, PA, that helps professionals find top jobs with the nation’s leading brands. We’re looking to bulk hiring Customer Service Representative for a Contract Position. Job Location: Richardson, TX (Onsite)Duration: Contract roleAbout the RoleWe’re looking for a Customer...
-
Bilingual Customer Services Representative
7 days ago
Richardson, United States Geico - Government Employees Insurance Company Full timeAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentl Customer Service, Representative, Bilingual, Associate, Total Rewards, Customer, Retail, Insurance
-
Customer Service Representative
2 days ago
Richardson, Texas, United States Air Distribution Technologies, Inc Full timeKreuger, an Air Distribution Technologies, Inc. company, is seeking a Customer Service Representative for an on site position in Richardson, TX. As the face of the company, our Customer Service team has the opportunity to build strong customer experiences and lasting relationships. We are looking for a team player who puts the customer first. If you are...
