Assistant Manager

4 weeks ago

Ankeny, United States Sonic Full time

Assistant ManagerThis position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.Essential job duties include:Training, managing, directing, coaching, leading, and assigning drive-in employees during shiftLeading and managing drive-in operations during shift to provide an optimal guest experienceManaging staffing levels during shiftPerforming opening and/or closing dutiesHandling and properly escalating guest issues/concerns during shiftHandling and properly escalating employee issues/concernsMonitoring and managing the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer serviceAssisting with preparation and maintenance of drive-in recordsComplying with and enforcing all company policies, procedures, and operational standardsEnsuring compliance with all applicable federal, state, and local lawsPerforming all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standardsPerforming regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standardsRegular attendanceAdditional duties include:Moving and stocking food product weighing up to 50 poundsPerforming other job-related duties as assigned or requiredTime/shift expectations are a minimum of 30 hours per week; irregular hours; nights; weekends; and holidays.Qualifications and job requirements include:ExperienceAt least six months of restaurant management experience or one year of retail management experienceExperience running a restaurant shift without supervisionKnowledge/skillsGeneral restaurant or retail knowledgeKnowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)Knowledge of federal, state, and local health and safety laws and regulationsBasic computer, math, and reading skillsEffective verbal and written communication skillsProblem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skillsWork environment includes continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.

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