Salesforce Analyst III

Job Description:Sr. Business Solution Analyst We are seeking a Senior Business Analyst to drive requirements, development, and deployment of our critical CRM (SFDC), and Configure, Price, Quote (CPQ) systems for Palo Alto Networks (PANW) GTM Sales. In this role, you'll be responsible for driving digital transformation utilizing cutting edge technologies to help us scale our Sales, Services and Implementations. Your Impact ? Requirements Gathering and Analysis ? Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review ? Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for technology solutions ? Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects ? Solution Design and Validation ? Work closely with product managers, architects, developers, and other IT teams to design and validate technology solutions that meet business requirements and align with architectural standards ? Testing and Quality Assurance ? Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing ? Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards ? Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases ? Stakeholder Communication and Relationship Management ? Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle ? Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value ? Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement Qualifications Your Experience ? Minimum 8-10+ years of experience in leading business analysis or a related field ? Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience - Master's degree preferred ? Knowledge and experience with Salesforce CRM, and CPQ is a must. ? Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products ? Extensive experience working with and guiding cross-functional teams in a high technology company ? Advanced data analysis and visualization skills is required ? Outstanding written and verbal communication skills, with the ability to present complex information to various audiences ? Exceptional leadership and mentoring abilities ? Strategic thinking and problem-solving skills ? Ability to influence and drive consensus across multiple stakeholders ? A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment ? Must be in SF bay area to be onsite 3 days/week Additional information The Team You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. Duties:Skills:Education:Required Skills:Language:Minimum Degree Required: EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.