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Enrollment Specialist
2 months ago
Enrollment Specialist
3 Month Contract (Potential for Permanent Position)
Start Date: ASAP
Location: Andover, MA
Requirements:
- 1+ years of experience in a healthcare setting in an administrative/patient facing role
- Face to face customer service experience, as well as experience answering questions from patients and their caregivers.
- Great communication skills with patients, caregivers and physicians.
- Outgoing personality and driven to be successful.
- Experience with iCare or similar care management platform is a plus.
Responsibilities:
- Meet with eligible Medicare patients to enroll in CCM or RPM programs.
- Collaborates with in-office physician staff to leverage patient flow and implement enrollment best practices.
- Maintains focus on CCM and RPM patient enrollment, incorporating patient education, device demonstration, responding to patient questions, and enrolling patients who consent.
- Obtains and documents consent from patients electing to enroll in programs in care management system (iCare), as well as all additional eligible patient interactions.
- All other duties as assigned.
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