Technical Support Specialist

1 week ago

Norfolk, United States Clearance Jobs Full time

divh2Technical Support Specialist/h2pFor nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sectors most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA. This position is contingent upon award./ppHow Role Will Make An Impact:/ppstrongTechnical Proficiency:/strong/pulliComputer networking concepts, protocols, and security methodologies/liliSystem performance and availability monitoring/liliNetwork access, identity, and access management (e.g., Public Key Infrastructure)/liliRemote access technologies/liliSystems administration concepts/liliCommon network tools (e.g., ping, traceroute, nslookup)/liliElectronic device functionality (computers, network components, peripherals)/liliOperating System command line execution (e.g., ipconfig, netstat)/liliCloud computing service and deployment models (SaaS, IaaS, PaaS)/liliNetwork protocols (TCP/IP, DHCP, DNS)/li/ulpstrongSecurity Awareness:/strong/pulliCybersecurity principles, threats, and vulnerabilities/liliNational and international cybersecurity laws, regulations, and ethics/liliOrganizational IT user security policies (e.g., account management, access control)/liliData security standards (PII, PCI, PHI)/liliInformation classification, compromise procedures, and incident management processes/li/ulpstrongSupport And Service Delivery:/strong/pulliRisk management processes (assessment and mitigation)/liliIncident data analysis and trend identification/liliService desk best practices/liliCustomer service and communication skills/liliTechnical training development and delivery/liliIncident tracking and solution database management/liliTrouble ticketing system utilization (incident, problem, event documentation)/liliStandard Operating Procedure (SOP) development and maintenance/li/ulpRequirements/ppstrongWhat You Will Need To Join Our Award-Winning Team:/strong/pulliClearance: Must possess and maintain an active Secret Clearance/liliTwo (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support./liliIAT I Certification: A+, Network+, SSCP, CND, OR CCNA/li/ulpstrongWhat Sets You Apart:/strong/pulliIAT II Certification: CCNA, Security+, CND, OR SSCP/li/ul/div

  • Technical Support Specialist

    4 hours ago

    Norfolk, Virginia, United States Client First Technologies Inc. Full time

    OverviewClient First Technologies is currently seeking a Technical Support Specialist to support an upcoming contract. The Technical Support Specialist provides Tier I and Tier II technical support services to ensure reliable and secure operation of IT systems. This role supports end users through troubleshooting, system access management, and service...

  • Technical Support Specialist

    4 minutes ago

    Norfolk, Virginia, United States CSA Global LLC Full time

    For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.Client...

  • Draftsman/Technical Doc. Specialist

    7 hours ago

    Norfolk, United States Alion Science and Technology Full time

    Draftsman/Technical Documentation Specialist Alion Science and Technology delivers advanced engineering, IT, and operational solutions to strengthen national security and drive business results. For customers in defense, civilian government, and commercial industries, Alion's engineered solutions support smarter decision-making and enhanced readiness in...

  • Senior Customer Technical Support Specialist

    23 minutes ago

    Norfolk, United States ABBTECH Professional Resources Full time

    Senior Customer Technical Support Specialist (Help Desk)Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ServiceNowThis position is required to be designated as IAT III level with a T5 (Top Secret Clearance).This program requires US Citizenship Position Details: Pay Rate /...

  • 3016 - Technical Support Specialist

    4 weeks ago

    Norfolk, United States Alaka'i Services Group Inc Po'e Hana Group, Inc. Full time

    Job Description Provide IT/help desk support across enterprise environments, troubleshooting systems/network issues, supporting end users, tracking incidents, and maintaining SOPs. Key Responsibilities Deliver help desk/IT support; troubleshoot network and system issues; support remote access. Use common network tools (ping, traceroute, nslookup) and OS...

  • IT CUSTOMER SERVICE SUPPORT SPECIALIST

    4 weeks ago

    Norfolk, United States VSolvit Full time

    Join to apply for the IT CUSTOMER SERVICE SUPPORT SPECIALIST role at VSolvit. This job is not expired. VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navys Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to...

  • Administrative Specialist

    1 week ago

    Norfolk, United States Solvere Technical Group LLC Full time

    Solvere Technical Group LLC is a professional services provider, founded in 2017. We are currently looking for a responsible Administrative Specialist to perform a variety of administrative, clerical, and purchasing tasks.Job Description: Provide general administrative support, including filing, data entry, document preparation, and purchasing of supplies....

  • LEAD TECHNICAL COST SPECIALIST

    7 days ago

    Norfolk, United States US Government Jobs Full time

    Lead Technical Cost SpecialistYou will serve as a LEAD TECHNICAL COST SPECIALIST in the Multi Ship/ Multi Year Cost Contract Division, Code 430, Contracts Department, of the Mid-Atlantic Regional Maintenance Center (MARMC) of MID ATLANTIC REGIONAL MAINTENANCE CTR.

  • IT Customer Support Specialist

    3 hours ago

    Norfolk, Virginia, United States Chenega Professional Services Strategic Business Unit Full time

    SummaryCome join a company that strives forExtraordinary People and Exceptional PerformanceChenega Services & Federal Solutions, LLC,aChenega Professional Services' company, is looking for anIT Customer Support Specialistto provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and...

  • IT CUSTOMER SERVICE SUPPORT SPECIALIST

    6 days ago

    Norfolk, VA, United States ClearanceJobs Full time

    divh2IT Customer Support Specialist/h2pVSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navys Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position. As with any position, additional...