Asst Supervisor Operations

Assistant Operations Supervisor The Assistant Operations Supervisor performs all EMT/Paramedic duties in addition to overseeing field personnel and making supervisory-level decisions which involve staffing and allocation of resources within established policy and procedure.ESSENTIAL FUNCTIONS/DUTIES* Deliver high quality patient care and customer service within the prescribed scope of practice, established protocols, and company policies. * Serve as a leader and role-model to field personnel when responding to emergency and non-emergency calls.* Provide guidance and leadership to field crews as directed by the Operations Supervisor.* Oversee employee task performance and serve as an advisor for decisions requiring interpretation of clinical delivery and company policies while in the field.* Take corrective action when necessary, with limited disciplinary authority after consultation with the Operations Supervisor.* Assist with scheduling, assigning, and reviewing the work of field personnel.* Maximize unit hours by continuously monitoring the schedule and operation via radio communication and in the field.* Ensure that ambulance calls are completed in an efficient and safe manner.* Verify that units are clean, stocked, and in working order; verify that buildings and grounds are clean and well kept.* Ensure that all necessary patient care and billing documentation is completed accurately and within specified timeframes.* Work with other members of the Management and Supervisory team to minimize problems, correct staffing and scheduling issues, and continuously improve service.* Participate in the development, formulation, modification, and implementation of department policies, standards, regulations, and general operating guidelines and procedures associated with EMS delivery.* Assist with and engage in the recruitment and training of new employees.* Develop and maintain positive relationships with patients, customers, stakeholders, peers, and members of the medical community.* Assist the Operations Supervisor with various tasks as needed. * Perform other duties as assigned.QUALIFICATIONSExperience:* Minimum 1 year of EMS field experience (3 years preferred). * Prior FTO or other leadership/supervisory experience preferred. Education:* High School Diploma or Equivalent (GED). * Some advanced education preferred. Skills:* Ability to function as a Paramedic and perform direct patient-care activities in the field with a high level of proficiency. * Thorough knowledge of equipment and supplies used in emergency care, patient care, and transport.* Strong leadership and decision-making skills.* Strong listening and comprehension skills. * Ability to adapt to quickly evolving situations. * Attention to detail and strong technical skills. * Thorough knowledge of System Status management.* Effective oral, written, and interpersonal communication skills.* Good working knowledge of Microsoft Office.* Ability to successfully pass a Physical Agility Test.Credentials/Licenses: * State Paramedic Certification. * State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made). * Ambulance Driver's License.* BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications. WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS Working Conditions:* Frequently works out in the field and occasionally in an office setting.* Works with others and alone utilizing phone, email, and face-to-face communication.* Occasionally works extended shifts.* Works day, night, and weekend shifts.Physical Demands:* Must be able to lift, drag, hoist, and carry different types of equipment and other objects.* Frequently required to sit, talk or hear, stand, walk, use hands to handle or operate objects/tools/controls, reach/pull with hands and arms, and drive an ambulance.* Occasionally required to climb or balance, stoop, kneel, crouch, crawl, taste, and smell.* Must be able to lift and/or move up to 200 pounds with the assistance of a partner.Mental Requirements:* Analyzation, perception, computation, problem-solving, judgment, reasoning, and decision-making.GUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit our guiding principles:* Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.* One Team - We respect each other and achieve together what no individual can alone.* Innovation - We are driven to develop solutions that inspire progress.* Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.* Ownership - We are accountable for what we do and take pride in how we do it.* Citizenship - We are dedicated to being good stewards in the communities we serve.REPORTING RELATIONSHIPSReports to: Operations Supervisor, Operations ManagerInterrelationships: EMTs, Paramedics, FTOs, Administrative Supervisors, Operations SupervisorsIf your passion is delivering patient care in missions where every second counts, apply todayhttps://www.globalmedicalresponse.com/solutions EEO StatementGlobal Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Check out our careers site benefits page to learn more about our benefit options. R0048534