Human Resources Generalist

Schedule: Flexible; Monday through Friday, 8:30 AM to 5:00 PM EST

Location: In Office / Remote Hybrid

Reports To: Director of People & Culture

WHO WE ARE

At American Meadows (AMC), our purpose is “Doing Good Through Gardening.” Each day we get to make people happy and the earth better by providing gardeners with the products, knowledge and experience they need to succeed. We have a decade+ track record of growth and we are excited about our future. We are passionate about connecting gardeners with the products, knowledge, and inspiration to dig in and garden with confidence. We seek to be a trusted gardening partner for those new to gardening and those looking to expand their gardening prowess —those who are willing to combine new ideas and products with classic favorites. We work to do this by providing a top-quality assortment of products, a team that’s passionate about what we do and a “customer-first” approach to our ecommerce shopping experience. If this sounds intriguing, read on...

WHO YOU ARE & WHAT YOU’D DO

The Human Resources (HR) Generalist is responsible for performing a wide range of HR functions, including payroll, benefits administration, compliance, onboarding and offboarding, and employee relations. With facilities and employees in multiple states, an understanding of multi-state nexus and the ability to connect with employees in person and virtually will be necessary. The HR Generalist will play a key role in supporting the overall HR strategy and contributing to the development of a positive and inclusive workplace culture.

If this role looks to be a good fit for the next steps of your career, show off your skills by thoroughly reviewing the accountability matrix, reply with your resume and complete Step 1 (listed below) of the application process to our Director of People & Culture.

We look forward to hearing from you

ACCOUNTABILITY MATRIX

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Accountability (Approximate Time):

EMPLOYEE RELATIONS & ENGAGEMENT (40%)

• Assist Recruiter with creating and facilitating a streamlined, efficient onboarding process.
• Address employee concerns promptly and provide guidance on HR policies and procedures.
• Use a continuous improvement approach to enable and empower employees to self-serve with HR information and matters where possible.
• Collaborate with appropriate stakeholders to review and resolve workplace issues promptly and effectively.
• Support Build Week planning and execution.
• Assume a leadership role within AMI’s Culturevators team, leading Employee Health & Wellness (H&W) efforts.

Deliverables

• Consistent and supportive on/offboarding experience.
• I-9s verification.
• Documented exit interviews.
• Documented employee counseling conversations and expectations.
• HIPPA and legal compliance.
• Lead meeting with members of Health & Wellness group.
• Facilitated events, educational internal posts, etc. as decided by H&W group.
• Balanced H&W budget.

Key Performance Indicator (KPI)

• Trimester Employee Net Promotor Score (eNPS) score of > 90%

Accountability (Approximate Time):

PAYROLL & BENEFITS ADMINISTRATION (30%)

• Oversee payroll process, ensuring accurate and timely processing of payroll transactions.
• Collaborate with finance to reconcile payroll and resolve any discrepancies.
• Administer employee benefit programs, including health insurance, retirement plans, Employee Assistance Program (EAP), and more.
• Assist employees with benefits-related inquiries, facilitate open enrollment processes and socialize benefits to ensure employee optimization.

Deliverables

• Bi-weekly payroll processed.
• Up-to-date ACA information.
• Employees educated on available benefits and eligibility requirements.
• Accurate entry of all benefits information in payroll system & on carriers’ sites.
• Accurate, digitally stored confidential employee enrollment forms.
• Open Enrollment documents and supporting process.

Key Performance Indicator (KPI)

• 100% on time, 100% accurate payroll bi-weekly

Accountability (Approximate Time):

HR COMPLIANCE (30%)

• Ensure compliance with federal, state, and local employment requirements and multi-state nexus.
• HR policy and procedure management and communication.
• Act as a key stakeholder in the intersection between policy and culture to ensure AMC is a great place to work.
• Maintain accurate and up-to-date employee records in the HRIS (Human Resources Information System).
• Generate HR reports and metrics as needed.
• Reconcile HR budgets.
• Facilitate training sessions on HR-related topics for staff and managers.

Deliverables

• Impact summaries provided when exploring nexus in a new state.
• Open/closed nexus in states AMC operate in.
• Subject Matter Expert (SME) on policies and procedures within employee handbook.
• Miscellaneous employee data reports provided on request.
• Reconcile benefit invoices, working in collaboration with Accounts Payable and/or brokers/carriers as necessary.
• Training for employees & managers on a variety of HR topics.

Key Performance Indicator (KPI)

• 100% compliant with federal and state employment regulations

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REQUIRED QUALIFICATIONS

• A burning desire to help other people lead their best lives.
• Tried and true methods for being on time and staying organized while handling multiple competing priorities.
• A thirst for learning and leveraging technology to create efficiencies within our day-to-day work.
• A proven ability to communicate effectively and build lasting interpersonal relationships across all levels of the organization.
• Minimum of 1 Year experience in HR; 2-3 years preferred.
• High school diploma required; bachelor's degree in human resources, business administration, or a related field preferred.
• Ability to address and resolve employee issues and HR challenges effectively.
• Willingness to take on a variety of HR tasks and adapt to changing organizational needs.
• Handling confidential information and sensitive issues with professionalism and ethical conduct.
• Proficiency in HR software and Microsoft Office Suite.
• Nice-to-Haves: Experience with WorkforceGO, Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP), Predictive Index practitioner.
• We’re gardeners – we'd love if you were, too… or at least possess a thirst to learn

OUR CULTURE

• We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers, and our community. We are introverts, extroverts, and everything in between.
• We have (at least) one week dedicated each year to dressing up in costumes.
• Meetings are banned until after lunch each day.
• You’ll keep a pair of gardening shoes and slippers in your office locker (when working in-office).
• Dogs, yoga, bagpipe parades and taco trucks all make appearances during our three in-person Build Weeks throughout the year
• We embrace memes.
• Don’t Stop Believin’ is our company anthem.

THE PERKS

• The usual, but very important, things like health, vision, and dental insurance (which the company contributes to), as well as a matching retirement plan and company paid Life Insurance and Disability.
• Time to rejuvenate your mind and spend time with friends and family is very important. We’re life-long learners and want you to be inspired to grow, whether it’s through Master Gardener, an Excel class, or something else you’re passionate about and can contribute to the organization.
• We share in our financial success, and you’ll receive an incentive payout when we achieve our financial and project goals.
• The best way for you to connect with our products is by digging in the dirt and gardening with our products. We offer at-cost product discounts and at the end of each season, with any remaining unsold products, we give them out to our employees and the community to fuel more gardening passion

American Meadows is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.