Information Technology Infrastructure Engineer

2 weeks ago

New York, United States Gotham Technology Group Full time

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Support and maintain application portfolios and various technology solutions including, though not limited to, MS Products, O365, AVD, Mimecast, Rubrik, network, Wi-Fi, telecommunications and security solutions
  • Collaborate in the support of infrastructure solutions that enhance mission-critical business operations. Under the direction of the IT Infrastructure Director, work to identify, recommend, develop, implement, and support technology solutions for all aspects of the organization
  • Support the Director of IT Infrastructure in the implementation of infrastructure policies, procedures, identification and communication of quality of service opportunities and end user feedback
  • Maintenance of infrastructure solutions, operations, and strategic planning, including business requirements, project planning and execution
  • Stay abreast of emerging security threats and work to implement cutting edge security solutions and policies
  • Provide level 2 engineering support for IT Infrastructure, consisting of system escalations, training and knowledge transfer of system functions to end users and other IT Teams, documentation, after hours on call support, and working with external vendors and developers as needed
  • Perform additional duties and projects as assigned by management


REQUIREMENTS:

  • Bachelor’s Degree / industry certifications or
  • Minimum of 4 (four) years’ experience working with related IT infrastructure required
  • Understanding and technical knowledge of current network and operating systems, protocols, and standards, including experience with systems design and development from business requirements analysis through to day-to-day management
  • Experience with operations in Azure (industry certifications preferred)
  • Experience with Azure Virtual Desktop
  • Demonstrated ability to apply IT in solving business problems
  • Superior understanding of the organization’s goals and objectives
  • Excellent verbal and written communication, interpersonal, and documentation skills
  • Ability to document and present ideas in business-friendly and user-friendly language
  • Self-motivated, self-directed, and attentive to detail
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment
  • Position requires daily in office and field visits M-F

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