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Senior Mortgage Loan Processor
2 months ago
Since opening our doors in 2007, our aim has always been to establish ourselves as Omaha's leading community-focused bank. For ten consecutive years, B2B Magazine has recognized us as the "Best Bank," a distinction complemented by five Excellence Awards from the Omaha Chamber of Commerce. Our commitment extends beyond banking; we have contributed over $1.12 million to support more than 353 local organizations and non-profits.
As a local community bank, we rank as a top ten bank in our market and have been recognized as a 'Best Bank to Work For' by American Banker. We are passionate about delivering high-touch experiences to our clients, shareholders, and, most importantly, our employees. Our dedication to exceptional service and approaching everything with integrity and professionalism contributes to our continued growth and overall success.
At ACCESSbank, our employees are the difference. We are committed to their success by offering competitive salaries and benefits, providing opportunities for personal and professional growth, and fostering an environment where people want to work.
Why Join ACCESSbank:
- Community Focused: We are committed to the communities we serve by organizing volunteer and service opportunities, supporting employee stewardship with paid volunteer hours, and supporting organizations and individuals through donations and sponsorships.
- Local Ownership: As a locally owned bank with no majority ownership, we make decisions based on what is right. We are agile, flexible, and deliver customized solutions tailored to our clients.
- ACCESSway Experience: Everything we do is aligned with the principles of our 'ACCESSway,' ensuring a consistent commitment to excellence, unwavering client satisfaction, and seamless collaboration within our organization.
Ready to jump into a new opportunity? ACCESSbank is hiring for a Senior Mortgage Loan Processor
Summary:
The Senior Mortgage Loan Processor is responsible for consistently preparing safe and sound mortgage loans that are in compliance with the Bank’s underwriting standards and all applicable state and federal laws, rules and regulations. The position ensures the needs of a borrower are met by reviewing the appropriate type of loan which matches long term objectives; maintains compliance with FHLMC/FHA/VA/FNMA guidelines; prepares for assessment the potential risk of loan applicants; ensures all mortgage applications are complete, accurate, appropriately documented, and fall within applicable Bank policies and procedures; and attains proper approvals. Provides a high level of service to customers and mortgage loan officers, thereby ensuring mortgage loans are processed in a competitive and expedient manner.
Responsibilities:
- Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
- Establishes and maintains a close working relationship with mortgage loan officers, title companies, contractors, builders, appraisers, real estate agents and other real estate industry professionals; works with mortgage loan officers and other Bank personnel to create solutions for problems that arise during processing.
- Alongside the mortgage loan officer, performs borrower prequalification assessment and analysis of financial condition; carefully assesses and evaluates the risk of financing requests within the framework of the Bank’s credit culture and current economic and industry trends; orders and reviews credit and insurance reports, flood zone determinations, title searches and site inspections or Appraisals; ensures the Bank’s collateral position can be appropriately achieved and protected.
- Orders and obtains credit and insurance reports, flood zone determinations, title searches and reviews site inspections or Appraisals; ensures the Bank’s collateral position can be appropriately achieved and protected.
- Requests and obtains relevant information and documentation required to properly make informed lending decisions on Special Improvement Districts (SIDs), Planned Unit Developments (PUDs), and Homeowner Associations (HOAs); obtains the assistance of the Bank’s legal counsel as needed and/or required.
- Reviews and corrects potential problems during the mortgage loan approval process, such as issues related to credit history, nonconforming appraisals, policy exceptions, etc.
- Coordinates processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing of loans within his or her portfolio.
- Works directly with the customer to satisfy conditions needed to obtain an underwriting decision, communicating with all parties as needed to include the mortgage loan originator, mortgage loan underwriter, mortgage loan closer, and Realtor when applicable.
- Responds to inquiries or refers inquiries to the appropriate department or person, and exhibits the necessary follow through with customers and/or staff involved.
- Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
- Assumes responsibility for special projects; gathers data and prepares reports for Management, audits and other personnel.
- Processes, solves and answers complex customer transactions, problems or inquiries.
- Answers telephones, answers questions and directs callers to proper Bank personnel.
- Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
- Serves as the first point of contact on loans to advise, guide and facilitate active movement of loans.
- Maintains onboarding program for new clients that have multiple touch points to ensure a high level experience to clients and industry partners; educates clients of ACCESSbank Products to increase retention rates among complete clients.
- Alongside the Mortgage Loan Officer, ensures maintenance of consistent file management, documentation and loan administration practices.
- Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
- Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
- Completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the Bank through outside activities.
- Perform all job functions in accordance with ACCESSbank policies and procedures.
- Model ACCESSbank core values daily.
Qualifications:
- Bachelor’s degree (BA) or equivalent from a college or university;
- 6 years related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a mortgage lending (FHA, VA, conventional, etc.) and financial analyzing background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
- Registered with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the “SAFE Act”).
- Intermediate knowledge of mortgage loan origination, underwriting, documentation and processing.
- Intermediate knowledge of the appraisal experience and/or formalized training.
- Basic experience, knowledge and training in all lending activities and terminology.
- Basic knowledge of related state and federal lending and compliance regulations, and other Bank lending policies.
- Ability to develop marketing and business development skills with customers.
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
- Excellent organizational and time management skills.
- Basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet and specialty software programs.
- Intermediate typing skills to meet production needs of the position.
- Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, speak clearly to customers and employees.
- Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
- Ability to work with minimal supervision while performing duties.
- Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
This position is available at our Midtown location at 8712 W. Dodge Rd in Omaha, NE.
ACCESSbank is an EEO Employer/Vet/Disabled
