Shift Supervisor

4 weeks ago

Gloucester Township, United States CVS Health Full time

Shift SupervisorA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:ManagementWork effectively with store management and store crewsSupervise the store's crew through assigning, directing and following up of all activitiesEffectively communicate information both to and from store management and crewsCustomer ServiceAssist customers with their questions, problems and complaintsPromote CVS customer service culture. (Greet, offer help, and thank)Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customersMaintain customer/patient confidentialityMerchandise/PresentationPrice merchandiseStock shelvesExecute the displays, sign and inventory of weekly, promotional, and seasonal merchandiseExecute the display and maintenance of off-shelf merchandiseReset departments following POGsRequired Qualifications:Deductive reasoning ability, analytical skills and computer skills.Advanced communication skills and supervision skillsAbility to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred Qualifications:Experience as a retail supervisorEducation:High School diploma or equivalent preferred but not required.Anticipated Weekly Hours: 40Time Type: Full timePay Range: The typical pay range for this role is: $17.92 - $26.92. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.Great benefits for great people:We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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