Spa Coordinator

1 week ago


Dana Point, United States white lotus day spa Full time
Job description

Do you love creating amazing experiences for spa guests? Enjoy working in a busy, customer-focused environment? If so, we've got an exciting opportunity for you

White Lotus Day Spa, in the heart of Dana Point Lantern District, is a highly rated day spa dedicated to relaxation and rejuvenation. Come join us in our peaceful oasis for wellness and self-care.

Job Description:

As a Spa Coordinator you will be the face of our establishment, responsible for delivering exceptional customer service and ensuring smooth spa operations. Your duties will include:

  • Greeting and welcoming spa guests with warmth and professionalism.
  • Managing spa bookings and appointment schedules efficiently.
  • Providing detailed information about spa services, packages, promotions and retail products
  • Coordinating with therapists and staff to ensure seamless service delivery.
  • Handling customer inquiries, feedback, and complaints promptly and courteously.
  • Maintaining cleanliness and organization in the reception area and throughout the spa.
  • Assisting with retail sales of spa products and merchandise.

Requirements:

  • Previous experience in a customer service or hospitality role, preferably in a spa or wellness environment.
  • Exceptional communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Experience in computer systems and booking software.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Passion for wellness and self-care
  • Availability to work weekdays and weekends

This position offers competitive pay and benefits. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.



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