Enterprise Resilience Senior Manager

Senior Manager, Enterprise Incident ManagementTruist's Enterprise Incident Management (EIM) organization is seeking a strategic leader to lead the development and operationalization of our enterprise response program, spanning policy, procedure, standards, testing, governance, and executive reporting. This role will design, execute, and oversee Truist's all-hazards program framework, and be accountable for its governance, testing, strategy, and reporting cadence. You will bring executive presence, cross-functional leadership, and a strategic mindset to ensure resilience becomes embedded in our operations and culture. The ideal candidate combines operational depth and strategic judgment to drive a consistent, disciplined, and data-driven approach to resilience.Position location is open to office locations within Truist's footprint. If located in a Truist hub city location, the work style will be: In Office (5 days/week).Essential duties and responsibilities include:Manage a function within the Business & Technology Continuity Management Program (Governance, Business Continuity Planning & Exercising, Disaster Recovery Planning and Testing, Enterprise Response Management and Business Intelligence & Tool Strategy) to ensure recoverability during an event.Serve as a subject matter expert and provide guidance and oversight to business units and technology partners for the Business Continuity & Disaster Recovery risk domain.Evaluate and provide input for business and technology unit recovery and resiliency strategies to ensure business continuity and disaster recovery risk reduction in alignment with enterprise risk appetite.For assigned function, develop content to prepare for and respond to internal audit requests and/or external regulatory examinations.For assigned function, support and maintain BTCM Program policy, standards and governance structure/routines in alignment with enterprise guidance.Maintain good working relationships with business and technology units and act as a liaison to ensure program execution.Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals while focusing on efficiency and effectiveness.Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.Organize, coordinate, and manage work of resources within ORM to support the Corporation's risk management culture and to meet division, department, and enterprise goals.Required qualifications include:Bachelor's Degree or an equivalent combination of education and experience.15 years of banking or related management experience.Five years of management experience that includes direct supervisory responsibility.Possess and demonstrate strong business continuity/disaster recovery knowledge, leadership and decision-making skills.May, in support of management, represent Truist on risk-related matters, including directly interfacing with external parties including the FRB, FINRA, OCC, State Regulators and other third party auditors.Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing a business continuity/disaster recovery program.Excellent interpersonal skills demonstrating the ability to interact with all levels of management effectively.Adept with Microsoft Office products.Preferred qualifications include:15+ years of experience in risk, business continuity/disaster recovery, enterprise response (incident/crisis) management, operations, administration, technology and/or project management.Master of Business Administration, Risk Management, or relevant Master's degree.Graduate of Leadership Development Program, Banking School, or equivalent industry training program.Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).Experience in establishing Corporate risk programs or initiatives.