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Technology and Consumer Service Specialist

4 months ago


Sag Harbor, United States GeekHampton Full time
Company Description

GeekHampton® is the Hamptons' only Premier Provider® of Apple® products including Mac®, iPad®, iPod®, Apple Watch®, and accessories. As an Apple Authorized Reseller and Apple Authorized Service Provider, we specialize in on-site and in-store troubleshooting, tutoring, and repairs. With over 20 years of combined experience, we serve the East End, including Sag Harbor, East Hampton, Southampton, Bridgehampton, and more. Whether it's at your home or office or at our store location, GeekHampton is here to provide exceptional service.

Role Description

This full-time role as a Technology and Consumer Service Specialist at GeekHampton requires providing exceptional customer service and technical support to our clients. Responsibilities include troubleshooting technology issues, assisting customers with their purchases and inquiries, providing on-site and in-store tutoring, and ensuring a delightful customer experience. This is an on-site role located in Sag Harbor, NY.

Qualifications
  • Strong interpersonal and communication skills
  • Experience in customer service and delivering exceptional customer experiences
  • Ability to troubleshoot and resolve technology issues
  • Knowledge of Apple products and accessories
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Excellent problem-solving skills
  • Attention to detail and ability to follow instructions
  • Ability to work independently and in a team