Patient Access Liaison
3 weeks ago
Patient Access LiaisonPatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children's Hospital Primary Care patients. The Patient Access Liaisons (PAL) offer a one-of-a-kind appointment experience elevating patient satisfaction. The positions in this job family will work directly with the caller to respond to various questions and issues, resulting in proficiency, accuracy, and quality of patient service care.Key Responsibilities:Provide centralized scheduling services for the Primary Care Call center. Perform tasks to meet patient access, scheduling, and patient satisfaction goals.Interact with patients and families via telephone to provide information in response to inquiries. Identify caller's needs, clarify information, and provide centralized registration and scheduling for service options of primary care and specialty care.Register patients by collecting patient and insurance information.Gather pertinent information for prescription and refill requests.Receive routine complaints and issues during telephone calls. Reply with the appropriate predetermined response. Elevate non-routine issues to supervisor for further action.Attend and participate in team meetings as required. Contribute by making suggestions for process improvements.Schedule will be 11:30am to 8pmMinimum Qualifications:Education: High School Diploma / GEDExperience: 1 year of related experience, i.e., customer service experience, preferably in a call center environment or healthcare settingScheduling experience in a healthcare settingExperience with Epic Scheduling preferredBoston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
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Patient Access Liaison
2 weeks ago
Boston, United States Boston Staffing Full timePatient Access Liaison Patient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children’s...
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Patient Access Liaison
2 weeks ago
Boston, United States Boston Children’s Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children’s Hospital Primary Care...
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Patient Access Liaison
2 weeks ago
Boston, United States Boston Children's Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children’s Hospital Primary Care...
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Patient Access Liaison
7 days ago
Boston, MA, United States Children's Hospital Boston Full time82339BRJob Posting Title:Patient Access LiaisonDepartment:Ambulatory ServicesAutoReqId:82339BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Patient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery...
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Patient Access Liaison
5 days ago
Boston, MA, United States Boston Children's Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children's Hospital Primary Care...
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Patient Access Liaison
1 week ago
Boston, MA, United States Boston Children's Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children's Hospital Primary Care...
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Patient Access Liaison
2 weeks ago
Boston, MA, United States Boston Children's Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children's Hospital Primary Care...
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Patient Access Liaison
3 days ago
Boston, MA, United States Boston Children's Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children's Hospital Primary Care...
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Patient Access Liaison
3 weeks ago
Boston, MA, United States Boston Children'S Hospital Full timePatient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Patient Access Liaison handles patient access requests for Boston Children's Hospital Primary Care...
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Patient Access Liaison
2 weeks ago
Boston, United States Taylor Strategy Partners Full timeDescriptionAscendis Pharma is a global biopharmaceutical company committed to making a meaningful difference in patients’ lives. Guided by our core values of Patients, Science, and Passion, we are applying our innovative TransCon® technology platform to fulfill our mission of developing new therapies that demonstrate best-in-class potential to address...
