Branch Banking
6 days ago
Branch Banking - Client Consultant II - FloatLocation: Fort Wayne, IN 46814Job Summary:A Branch Banking Client Consultant II - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.Job Responsibilities:Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to, NextGen and marketing campaign lead calling, weekly appointments set, weekly appointments completed and needs met.Execute all sales, service, and banking transactions accurately and compliantly. Strives for no controllable losses.Performs more moderately complex special projects, and additional duties and responsibilities as required.Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.Job Requirements:High School/High School Equivalency (GED, HiSET, TASC)/Foreign Equivalent, required4 5 years customer service and sales experience, (including in the financial services industry, requiredMay require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. NMLS registration can be completed after job entry date.Ability to train and mentor others, including products and platform procedures, requiredExperience with using and demonstrating digital products and self-service technologies, preferredFlagstar is an Equal Opportunity EmployerFlagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
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Branch Banking
2 weeks ago
Fort Wayne, United States Flagstar Bank Full timePosition TitleBranch Banking - LeaderLocationFort Wayne, IN 46805Job SummaryResponsible for leading, managing and coaching a team of sales and service professionals to meet and exceed sales goals, ensure the operational excellence of the branch and create an excellent customer experience. The Branch Manager will oversee all branch functions including taking...
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Branch Banking Assistant Leader
2 weeks ago
Fort Wayne, United States Flagstar Bank Full timeBranch Banking Assistant LeaderFort Wayne, IN 46808The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community.Job Responsibilities:Business Performance: Drive market growth of primary client relationships and achieve growth targets in...
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Branch Banking
2 weeks ago
Fort Wayne, IN, United States Flagstar Bank Full timePosition Title Branch Banking - Assistant Leader Location Fort Wayne, IN 46808 Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. Job Responsibilities: Business Performance: Drive market growth of primary client...
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Branch Banking
1 week ago
Fort Wayne, IN, United States Flagstar Bank Full timePosition Title Branch Banking - Assistant Leader Location Fort Wayne, IN 46808 Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. Job Responsibilities: Business Performance: Drive market growth of primary client...
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Branch Banking
2 weeks ago
Fort Wayne/ Northcrest Shopping Center/, United States Flagstar Bank Full timePosition TitleBranch Banking - LeaderLocationFort Wayne, IN 46805Job SummaryResponsible for leading, managing and coaching a team of sales and service professionals to meet and exceed sales goals, ensure the operational excellence of the branch and create an excellent customer experience. The Branch Manager will oversee all branch functions including taking...
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Branch Banking
5 days ago
Fort Wayne/ S. Clinton St./, United States Flagstar Bank Full timePosition TitleBranch Banking - Client Consultant ILocationFort Wayne, IN 46806Job SummaryA Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with...
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Branch Banking
3 weeks ago
Fort Wayne, United States Flagstar Bank Full timeBranch Banking - Client Consultant ILocation: Fort Wayne, IN 46806Job Summary: A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the...
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Branch Banking
2 weeks ago
Fort Wayne/ S. Clinton St./, United States Flagstar Bank Full timePosition TitleBranch Banking - Client Consultant I - Bilingual Burmese/MyanmarLocationFort Wayne, IN 46806Job SummaryA Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our...
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Branch Banking
2 weeks ago
Fort Wayne, IN, United States Flagstar Bank Full timePosition Title Branch Banking - Client Consultant II - Float Location Fort Wayne, IN 46815 Job Summary A Branch Banking Client Consultant II - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Provides best in class experience by resolving concerns and providing various...
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Branch Banking
2 weeks ago
Fort Wayne, United States Flagstar Bank Full timeBranch Banking - Client Consultant I (Part-Time)Location: Fort Wayne, IN 46804Job Summary: A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with...
