Product Manager, Vice President

Product Manager In Digital Communications StrategyYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in Digital Communications Strategy, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.The Communications Strategy team connects platform capabilities and communication channel strategies to deliver enhanced outbound messaging (like email, text and push), improve customer experiences, and drive business value. As a Vice President on the Communications Strategy team, you will own and drive key strategic initiatives with confidence and precision. You'll proactively identify gaps and opportunities, develop solutions that balance risks and business needs, and build robust relationships with business partners. You will identify the need for and create impactful and intuitive documentation and presentations that empower partners to leverage communications capabilities effectively. You will champion best practices, guide partners in delivering customer communications and help in the Communications products shift to a self-service model.Job ResponsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityDevelop and maintain robust, collaborative relationships with business partners, prioritizing stakeholder management and relationship building to facilitate effective communication and foster trustOwn and drive strategic communications initiatives. Identify gaps, opportunities, and areas for improvement in communication strategies, and take the lead in developing and executing on effective solutionsServes as a front-facing representative of the Communications product, supporting business partners across the organization with a wide range of communications needsProactively influence communication strategies, promote best practices and guide engagement with Communications team with the development and facilitation of a roadshow curriculum to deliver to product teams across the organizationManage and consistently improve documentation and presentation materials to support business partners throughout their communication discovery, build and implementation journeyDetermine how to measure the success and impact of various initiatives, using data to evaluate effectiveness and guide future strategiesDemonstrate exceptional organizational and leadership skills to manage multiple priorities, ensuring consistent, high-quality execution of communications strategies and effectively connects stakeholders by identifying and engaging the appropriate teams and individuals, ensuring timely consultation and collaboration to drive optimal outcomesRequired Qualifications5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExceptional communication and interpersonal skills to influence, negotiate, and build strategic relationships with key stakeholders across the organizationMaintains a positive, solutions-focused approach, consistently embracing challenges and supporting stakeholders in resolving complex issuesAdvanced presentation and facilitation abilities, educating and engaging diverse audiences with tailored, impactful messaging that drives alignment and actionStrategic problem-solving and decision-making capabilities, anticipating challenges, identifying opportunities, and delivering innovative solutions in a dynamic environmentExhibit a questioning mindset, critically analyzing data to challenge assumptions and uncover deeper insightsDemonstrates independence, motivation and a proactive approach in all aspects of their workMeticulous attention to detail and a proactive, results-driven approach, ensuring excellence and accountability in all deliverablesPreferred QualificationsDemonstrated prior experience working in a highly matrixed, complex organizationExperience in a similar industry or sector: Familiarity with industry-specific trends and challenges can be advantageousStrong visual storytelling skills, with the ability to create compelling and impactful documentation that effectively communicates complex ideas to business partners across the firm. This includes proficiency in designing visually engaging presentations, reports, and other materials that enhance understanding and drive engagementProven track record of successful partner engagement and relationship-building in a large, matrixed organizationCertification in project management or a related discipline, such as PMP or Agile methodologies